Ltl Specialist Junior
hace 1 semana
**Bilingual B2+ English - Onsite Position**
Location: Medellín, Colombia
**Company brief**
We are Sworkz, a nearshoring company headquartered in Miami, FL. with operations in Medellín, Colombia. Launched in November 2021, our long-term goal is to match US businesses’ growth with positive impact. In Sworkz you'll find more than a workplace We promote a creative environment where all ideas are welcome, leaders are eager to help you grow and co-workers will support you every step of the way.
**Position Overview**:
**Key Responsibilities**:
- Shipment Coordination: Assist in the planning and coordination of LTL shipments, ensuring ecient and timely distribution of goods to meet client expectations.
- Shipment Tracking and Updates: Monitor and track the progress of shipments, providing timely updates to customers and stakeholders on shipment status, and proactively addressing any delays or issues.
- Carrier Communication and Coordination: Work closely with carriers and transportation partners to schedule pickups and deliveries, confirming alignment with timelines and service standards.
- Documentation Management: Prepare and manage shipment documentation, ensuring accuracy and compliance with company and regulatory standards.
- Customer Service and Support: Serve as a primary point of contact for customers, addressing inquiries related to shipment status, delivery timelines, and potential issues.
- Problem Solving: Identify and resolve challenges that arise during shipment, whether related to scheduling, route optimization, or cargo handling.
- Compliance Adherence: Ensure all LTL shipments comply with federal and state regulations, including proper documentation for all cargo types.
- Data Entry and Systems Management: Utilize logistics software and systems to input shipment data, maintain records, and monitor performance metrics for continuous improvement
**Qualifications**:
- Minimum of 6 months of U.S. logistics experience, with a specific focus on Less-Than-Truckload (LTL) shipments. Experience working within a 3PL (Third-Party Logistics) environment is strongly preferred.
- Proficiency in logistics and shipment tracking software; experience with ERP or TMS systems is a plus.
**What we offer**:
- Inclusive environment
- Daily midday snacks
- Food and transportation Bonuses
- Health Insurance Coverage (Plan Complementario Sura or EMI)
- Gym Membership & active rest
- Professional and Personal Growth Opportunities
Tipo de puesto: Tiempo completo
Idioma:
- inglés con un nível B2 (Obligatorio)
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