Digital Campaign Coordinator

**Company Overview**
At SproutLoud our people and culture are central to our success. You’ll find an environment that is 100% jerk free, where people share the values of putting clients first, being accountable, caring about your team and the quality of your work, inspiring others, and growing in your level of expertise and professional development. Perhaps that's why for three years running (in 2018, 2019, and 2020), we are ranked among the Top Work Places by the Sun Sentinel and by the South Florida Business Journal (for 2019 and 2020).
SproutLoud is a Software plus Services platform that services the local marketing needs of large organizations. Called Through-Channel Marketing Automation (TCMA), we help our clients manage their brands and distribute their marketing resources locally - through sales channels, franchisees, chain-retail locations, dealer networks, value-added reseller (VAR) programs, and field employees/offices - with a comprehensive distributed marketing solution. SproutLoud solutions manage brand compliance, increase speed to market, automate manual tasks, and provide robust reporting and business intelligence.
Identified by Forrester Research as the Third Stage for sales and marketing leaders, SproutLoud is on the forefront of the TCMA industry. We need a great team to help us execute - so come join us

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Summary*
SproutLoud's Digital Campaign Coordinator is an integral member in supporting our Brands (Master Accounts) by ensuring the expectations and performance metrics of digital services are achieved. This role works closely with the Client Relationship Manager (CRM) team to execute, manage and optimize digital programs. This individual does this through collaborating across departments and with Marketing Service Providers (MSPs).

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Challenges*
- Interact with Brands (Master Accounts) regarding program status as needed
- Execute, manage and optimize digital service programs for Master Accounts
- Work with SproutLoud MSPs as needed to execute, manage and optimize digital programs
- Act as a support stakeholder to CRM Teams for digital programs
- Display strong understanding of SproutLoud technology at Master level for digital programs
- Coordinate and manage activities necessary to complete projects with Client Relationship Manager and IT teams
- Communicate with Master Account clients as required/determined by account teams
- Provide troubleshooting for digitals questions on client teams
- Manage new and ongoing client projects between internal resources and client
- Expert and intimate knowledge on Sub Account programs from designated Master Accounts
- Work to support all template loading and program management
- Work internally and externally across SproutLoud and client stakeholders to develop and implement Marketing Programs on behalf of clients
- Self-sufficient on all digital team workflows and systems
- Continually educate clients on new SproutLoud features and functionality
- Proactively work with other digital team members to meet the goals of the Client Services department
- Consistently display a can-do attitude and collaborate in a fast-paced environment
- Continually educate clients on new SproutLoud digital service features and functionality
- Manage new and ongoing client projects between internal resources and client
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Qualifications and Skills*
- Bachelor’s Degree strongly preferred
- Familiarity with SproutLoud technology
- Minimum 2 years of successful agency or industry related account management experience
- Proven track record of learning quickly and working in a team environment - understanding how to effectively use resources to find answers and solutions
- Ability to take direction and, when needed, ability to respectfully challenge direction with the best needs of the client in mind
- Effective communicator - both oral and written
- Ability to learn new technologies, software and computers quickly
- Strong organizational and project management skills with the ability to task-switch
- Strong relationship building and service skills
- Ability to grasp and understand marketing concepts
- Strong problem-solving skills
- Proficient in Excel and familiar with data mining
- Consistently display a can-do attitude
- Minimal travel required
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Benefits and Perks*
At SproutLoud, we continue to cultivate an environment that aspires to be one of the best places to work - period. SproutLoud pays the full cost of some benefit programs with our team members. Benefits include health-care coverage (Poliza de Seguro Sura), transportation/parking benefit, English classes, maternity and paternity benefits, professional development, generous paid time off (PTO) policy, employee and client referral programs, and wellness initiatives. We also have fun along the way - a partially paid gym membership, community involvement events, creative recognition programs, breakfast Fridays, BBQ/picnic summers, annual kick off events, monthly happy hours/team building activities, casual dre