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Bilingual Dental Biller

hace 2 semanas

Colombia MEDVA A tiempo completo

Job Overview
We are seeking a highly organized and detail-oriented Bilingual Dental Biller (English/Spanish) to support a growing dental practice experiencing billing and accounts receivable backlogs due to recent system transitions and limited in-house staffing.
**This Role Will Address**:
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Backlogs in billing and accounts receivable due to system transitions
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Delays in claims submission and insurance follow-ups
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Insurance credentialing and provider enrollment compliance
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Accurate reconciliation and posting of EOBs to ensure correct patient balances
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Need for bilingual (English/Spanish) communication with patients and insurance providers
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Timely insurance verification and follow-up on short-term appeals
**Key Responsibilities / Day-to-Day Tasks**:
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Verify patient insurance eligibility, benefits, and coverage
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Submit dental insurance claims and follow up on pending or denied claims
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Review, reconcile, and accurately post EOBs, payments, and adjustments
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Handle short-term appeals, including gathering documentation and coordinating with payers
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Update and maintain accurate records in the EMR system (TDA)
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Manage inbound and outbound calls with patients and insurance carriers using Mango Voice
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Provide bilingual support for insurance and patient communications
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Prioritize claims submission, EOB review, payment posting, and credentialing support
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Follow up daily on insurance verification and short-term appeals
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Submit end-of-day productivity reports if required
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Ensure accurate documentation in EMR (TDA) and communication logs
Required Skills & Experience
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Prior experience in dental billing and insurance claims management
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Bilingual in English and Spanish (verbal and written)
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Strong organizational and time-management skills
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Proven experience with EOB reconciliation and payment posting
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Knowledge of insurance credentialing and provider enrollment processes
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Experience handling short-term appeals and working with insurance carriers
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Comfortable managing phone systems such as Mango Voice
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High attention to detail and ability to work independently in a remote environment
Additional Information
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Full-time position
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Client-provided training on EMR TDA
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Must be comfortable prioritizing urgent billing and AR tasks
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End-of-day productivity reporting may be required
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Strong documentation and follow-through are essential