IT Specialist

hace 2 semanas

Bogotá, Colombia Sutherland A tiempo completo

**Contract Type**:

- Brick and Mortar

**Location**:

- Bogotá - //BOGOTA

**Date Published**:

- 09-26-2025

**Job ID**:

- REF33090D

Company Description:
**About Us**:**

Sutherland is looking for a highly motivated and passionate individual to join us as IT Specialist for out IT team. If you are seeking for new career opportunities and you are confident that you have what the skills and experience required, we want to work with you

**Job Description**:

- Professionals in this role get to:

- Be the expert: Delivery of world-class customer support and service in the maintenance and repair of desktops, laptops, and mobile devices.
- Support the troubleshooting and maintenance of core infrastructure.
- Assist in the ramp activity of new and existing business and champions the relationships between the IT department and our Service Delivery programs.
- Maintain, analyze, troubleshoot, and repair desktop and laptop computer systems: Computer peripherals and various mobile devices (phones and tablets) running Android, Apple and Microsoft operating systems.
- Strengthen relationships: Assist SMEs, Technical Communications Officers, and all functional IT groups in the build-out, ongoing support, critical incidents, and ramp down of all Service Delivery programs in the site and organization, as well as some corporate employee and remote support.
- Work alongside service delivery, and other IT team members to move/add/change service delivery programs, and constantly investigate into process improvement opportunities.

Qualifications:

- What we are looking for
- Computer science or related degree(s)
- B1 English
- Additional certifications or experience in SCCM, VMWare, Active Directory, Exchange, Network +, various imaging platforms, desktop/image engineering, project management, ITIL Foundation, scripting/batch files and PowerShell
- No less than three years of practical experience supporting corporate technology infrastructure, with working knowledge of concepts such as DNS, DHCP, GPO and various network troubleshooting tools
- The position reports to the Site Associate Manager and may require travel as needed at direction of supervisor & leadership, with flexibility in hours worked

Additional Information:
All your information will be kept confidential according to EEO guidelines.

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