IT Specialist
hace 1 semana
Join to apply for the IT Specialist - EUCG role at MicroSourcing in Bogota, D.C., Capital District, Colombia. Responsibilities To provide 1st level technical support professionally, efficiently and effectively, maintaining a high degree of customer service. Assist end users with requests related to their IT assets (e.g., issuing new hardware, upgrading software, troubleshooting). Keep an accurate inventory of all IT assets (laptops, desktops, software licenses, mobile devices, etc.). Respond to technical inquiries from internal and external customers and help them resolve any hardware or software problems. To log all handled IT requests and IT incidents in FreshService and maintain full documentation. Adhere to the IT's SLA commitments for IT Service Requests and IT Incidents that are recorded, tracked and documented in FreshService ITSM. Adhere and comply with the assigned IT Shift Support schedule by the IT Supervisor and/or IT Manager for End-User Computing Group (EUCG) in alignment to the business needs of the company. Provide assistance to IT peers to help complete IT projects, initiatives and activities and to help resolve IT issues. To arrange for external technical support where problems cannot be resolved in house. To maintain user security on all systems as per the company policy. Qualifications and Typical Experience At least 2-3 years of computer system experience. Candidate must possess at least a Bachelor's/College Degree or IT-related course. Knowledge of Microsoft, Mac OS, and Linux operating systems with emphasis on desktops/endpoint setups. Should exhibit strong interpersonal and communication skills. Experience in client relationship and Account management. Analytical and team management skills are a must. Ability to work well under pressure, multi-task and meet demanding deadlines. Call Center / BPO / SI / Provider work experience is highly preferred. About MicroSourcing With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines. Our Commitment to 100% YOU MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive. At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100% For more information, visit Seniority Level Entry level Employment Type Full-time Job Function Information Technology Industries Outsourcing and Offshoring Consulting Terms & Conditions Apply Terms & conditions apply. Referrals Referrals increase your chances of interviewing at MicroSourcing by 2x. Job Notifications Get notified about new Information Technology Specialist jobs in Bogota, D.C., Capital District, Colombia. #J-18808-Ljbffr
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IT RECRUITMENT SPECIALIST
hace 2 días
Bogotá, Colombia Ofertasynegocios A tiempo completoYuxi pacific empresa dedicada al desarrollo de software, requiere IT recruitment specialist. Perfil: Profesional en psicología o administración de empresas con énfasis en el ramo organizacional, con 1 año de experiencia comprobable como mínimo. Experiencia específica: – Procesos de reclutamiento masivos. – Búsqueda de perfiles especializados (IT)....
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IT Specialist
hace 3 días
Bogotá, Bogotá D.E., Colombia Hire Horatio CX A tiempo completoPosition Summary:As an IT Specialist, you will be responsible for providing technical assistance and support to end-users regarding computer systems, hardware, software, and common network-related issues. The IT Specialist will play a crucial role in ensuring the smooth operation of computer systems and resolving technical problems promptly and effectively....
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IT Project Specialist
hace 6 días
Bogotá, Colombia Scotiabank A tiempo completo**Propósito** Trabajar de cerca con los Project Managers del área de TMO, con los responsables de la Unidades de Negocios y con los líderes de los diferentes áreas y departamentos de la compañía, siendo el responsable de liderar, desde la perspectiva de IT, los proyectos de migraciones, y transiciones de operaciones hacia GSG / ScotiaGBS, así como...
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IT Support Specialist
hace 1 semana
Bogotá D.C. Metropolitan Area, Colombia Neves Construction Services A tiempo completoCompany DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for an IT Support Specialist located in the Bogotá D.C. Metropolitan Area. The IT Support Specialist will be responsible for providing technical support to end-users, managing help desk requests, troubleshooting hardware and software issues, and supporting...
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IT Specialist
hace 1 día
Bogotá, Bogotá D.E., Colombia MicroSourcing A tiempo completoThe IT Specialist for End-User Computing Group (EUCG) will be responsible for the following across Microsourcing Colombia:To provide 1st level technical support professionally, efficiently and effectively, maintaining a high degree of customer service.Assist end users with requests related to their IT assets (e.g., issuing new hardware, upgrading software,...
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IT Specialist
hace 1 semana
Bogotá, Bogotá D.E., Colombia MicroSourcing A tiempo completoThe IT Specialist for End-User Computing Group (EUCG) will be responsible for the following across Microsourcing Colombia:To provide 1st level technical support professionally, efficiently and effectively, maintaining a highdegree of customer service.Assist end users with requests related to their IT assets (e.g., issuing new hardware, upgradingsoftware,...
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IT Specialist
hace 2 semanas
Bogotá, Colombia ARRISE A tiempo completoARRISE Bogota, D.C., Capital District, Colombia Role Description We are seeking an experienced and dynamic IT Specialist to join our team. In this role, you will leverage your strong technical background in hardware and software support to manage IT infrastructure and user devices. Your expertise will be crucial in ensuring the smooth operation of our...
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IT Specialist
hace 3 días
Bogotá, Colombia Arrise A tiempo completo**_Innovating Support, Empowering Teams, Building Trust._** **ARRISE sets the benchmark for service delivery and excellence in the iGaming industry.** **What makes ARRISE different?** - ** We’re more than a company—we’re a community of over 6,000 driven professionals, with offices across Gibraltar, Canada, India, Malta, Romania, Serbia, UAE and...
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IT Support Specialist
hace 1 semana
Bogotá, Colombia Atlas Copco Colombia Ltda A tiempo completo**IT Support Specialist**: - Functional area: Information Technology - Country: Colombia - City: Bogotá D.C. - Company name: Atlas Copco Colombia Ltda - Date of posting: Aug 8, 2025 **Your role**: The Support Specialist plays a pivotal role in delivering Group IT services across the Atlas Copco Group, serving as the frontline representative of IT while...
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IT Specialist
hace 2 semanas
Bogotá, Colombia Arrise A tiempo completo**_Innovating Support, Empowering Teams, Building Trust._** **ARRISE sets the benchmark for service delivery and excellence in the iGaming industry.** **What makes ARRISE different?** - ** We’re more than a company—we’re a community of over 6,000 driven professionals, with offices across Gibraltar, Canada, India, Malta, Romania, Serbia, UAE and...
