IT Support Specialist
hace 5 días
Company Description
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Role Description
This is a full-time on-site role for an IT Support Specialist located in the Bogotá D.C. Metropolitan Area. The IT Support Specialist will be responsible for providing technical support to end-users, managing help desk requests, troubleshooting hardware and software issues, and supporting desktop computer systems and associated technologies. Additional responsibilities include maintaining system functionality and ensuring all IT-related concerns are resolved in a timely manner to minimize disruptions.
Qualifications
- Technical Support and Troubleshooting skills
- Experience working with Desktop Computers and related hardware
- Knowledge of Information Technology fundamentals and systems
- Proficiency in Help Desk Support tasks
- Strong problem-solving abilities and excellent communication skills
- Ability to work collaboratively in a team environment
- Relevant certifications such as CompTIA A+ or ITIL Foundation are a plus
- Bachelor's degree in Computer Science, Information Technology, or a related field is preferred
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