Customer Service Manager

hace 2 semanas


Bogota, Colombia Udalenno A tiempo completo

We are a German accommodation company which is specialised in offering accommodations of various sizes in different locations. Our aim is provide our clients with a home in a strange city and make their staying the most comfortable. We want our guests to enjoy their trip without any hassle and rely on the high-quality services provided by us. At this point we are looking for an experience **Customer Service Manager** to welcome to our team. **Your responsibilities will be**: - Answering chat messages of our guests - Answering phone calls of guests - Working with web-based IT systems like reservations systems, online keyless access systems, call center solution - Troubleshooting and solving guest problems with our team **Our future research manager has these characteristics**: - High English level (C1) and German (C1) - Work experience as a customer service manager - Quick comprehension and organization - Ability to work independently - Stress resistance - Sense of responsibility for apartments and guests **We offer**: - Working hours 13:30 - 22:00 CET - 2 weeks training - Full-time work with the contract, 100% remotely - Competitive salary depending on your results, starting at 1000 EUR - The high flexibility of working hours and flexible workload (KPIs) - 24 days of paid vacation per year - Friendly, positive and fast-growing team (we believe that mistakes are ok, we prefer mistakes than not to make decisions) We would appreciate it if you start the cover letter with "I won’t find a better Customer Service Manager than me, as ” **Salary**: $4,058,539 - $4,464,393 per month **Experience**: - Customer service: 1 year (required) **Language**: - English (required) - German (required)



  • Bogota, Colombia TLNT A tiempo completo

    A leading and a rapidly expanding direct-to-consumer e-commerce brand and provider of premium firearm holsters and accessories, is on the lookout for a seasoned **E-commerce Customer Service Manager** to lead their customer service team and ensure that every interaction with the brand exceeds expectations. As the **E-commerce Customer Service Manager, **you...


  • Bogota, Colombia Radware Bot Manager A tiempo completo

    Technical Account Manager - (2400001S) The Technical Account Manager will be responsible for the customers in North America and their activities related to the managed services. The technical account manager will represent the customer inside Radware and will act as the focal point and escalation manager. This position will work in front of customers to...


  • Bogota, Colombia Citi A tiempo completo

    The Institutional Customer Service Manager is an intermediate management-level position responsible for providing full leadership and direction of a team to provide client resolution and support in coordination with the Customer Service team. The overall objective of this role is to ensure the seamless delivery of customer service support to external...


  • Bogota, Colombia DSolutions A tiempo completo

    The Customer Service Supervisor is focused on providing exceptional direction to the department and effective solutions to any issue, being a support, directing, training and conducting an excellent performance. Also, It's important giving results, reviewing stadistics and showing an evident improving of the whole team. Monthly Bonus Opportunities 3.5M...


  • Bogota, Colombia Merit Medical Systems Inc. A tiempo completo

    Work Shift: DAY Work Schedule: Why Merit? At Merit Medical, our mission is to create innovative medical devices that improve lives. Our goal is to hire and develop people who want to build something special through hard work, team effort, and commitment. Together, we are making a difference in the lives of patients around the world. ESSENTIAL FUNCTIONS...

  • Service Manager

    hace 2 días


    Bogota, Colombia Citi A tiempo completo

    The Service Manager is an intermediate management position responsible for providing full leadership and direction to a Customer Service team that perform customer service activities. The overall objective is to evaluate and manage performance, ensuring each team meets quality standards and productivity expectations. **Responsibilities**: - Resolve issues...


  • Bogota, Colombia Full Potential Solutions A tiempo completo

    Overview: Full Potential Solutions (FPS) is a performance-based analytically driven omnichannel solutions organization with operations in Kansas City, MO, Chennai, India and Manila, Philippines that puts culture and employees first. We are a rapidly growing global company, employing the best people, processes and proprietary technology to deliver...


  • Bogota, Colombia Kaplan A tiempo completo

    Job Description Key Job Responsibilities- Handle enrolments (bookings) to KLG schools in the US, Canada, United Kingdom, Ireland, Germany, France and Switzerland)- Support the B2C and B2B Sales Team based in Brazil to achieve sales target for the market- Maintain student database and student arrival pipeline- Provide prompt advice and support to student...


  • Bogota, Colombia Citi A tiempo completo

    The Customer Service Analyst is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. **Responsibilities**: - Serve as single point of contact for...

  • Customer Service Lead

    hace 1 semana


    Bogota, Colombia Rappi A tiempo completo

    ¡Oye, es hora de que te unas a nosotros para mostrarle al mundo que somos la empresa que está cambiando paradigmas, donde revolucionamos las horas, los minutos y los segundos! ¿Quieres saber por qué Rappi? - ️ VEMOS OPORTUNIDADES donde otros ven problemas; - ️ VEMOS CERCANIA donde otros ven distancia; - ️ VEMOS ADRENALINA donde otros ven...