HR Coordinator

hace 2 semanas

Barranquilla, Colombia Auxis A tiempo completo

Job Summary:
As an HR Coordinator, you will play a key role in supporting the Client Services Human Resources team by managing administrative tasks, maintaining HR documentation and systems, and ensuring timely and accurate completion of HR-related workflows. You will partner closely with HR Representatives, the Onboarding Team, and internal departments to support client needs, maintain compliance, and contribute to a smooth HR operational process.

**Responsibilities**:
Handbook Creation & Maintenance
- Partner with HR Representatives and clients to create and maintain compliant Employee Handbooks using the Handbook Builder tool and established workflows.
- Ensure client handbooks are properly formatted and delivered to the Onboarding Team for timely upload to the employee portal.
- Maintain and update client data in the Handbook Builder tool and notify HR of handbook updates as needed.
- Assist with preparing client communications regarding handbook changes.
- Update Directors on changes to handbook workflows and policies.

HR Compliance & Support
- Support HR Representatives with additional administrative HR tasks as needed.
- Assist the HR team in providing state-level compliance reviews when clients hire employees in new states.
- Be familiar with PTO system setup to support the establishment of PTO policies.
- Provide clients with initial FLSA reviews and consult with the HR team on any items requiring client clarification.

Cross-Functional Coordination
- Work closely with Onboarding, HR, and other internal teams to ensure smooth processing of tasks, cases, and projects.
- Support ad-hoc HR projects as needed.
- Keep internal systems, including CRM and training platforms, updated and accurate at all times.

Skills and Experience:
a) Personal Competencies
- Strong interpersonal communication skills with the ability to handle sensitive client situations professionally.
- Excellent written and verbal communication skills.
- High level of organization and attention to detail.
- Ability to manage confidential information with discretion.
- Ability to work collaboratively across teams.

b) Technical Competencies
Academic
- Bachelor’s degree in HR, Business, or related field OR equivalent work experience.
- Prior PEO experience preferred.

- English Level: C1.

Experience

- 2 years of customer service or client-facing experience preferred.
- 2 years of experience in an HR-related role preferred.
- PEO experience desirable.

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