Digital Sales Team Lead

**Why SoftwareOne?** Success at SoftwareOne is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you. SoftwareOne employees are energized, agile and are laser focused on delivering world class Customer Satisfaction and results. Our leaders motivate and inspire their teams and provide a working environment that delivers incredible levels of Employee Satisfaction. We are Humble. Our leaders operate with a high level of Discipline but can work at Speed manage change in a global economy. We are a leading global provider of end-to-end software and cloud technology solutions, headquartered in Switzerland. Our 8,700 employees support our approximately 65,000 customers in their digital transformation. **The role** Join our Digital Sales team. We look forward to learning more about you and exploring how, working together, we can build an exceptional team **Digital Sales Team Lead** **Spanish Latin America** Location: Bogota, Colombia | Hybrid Model **Our people. This is what makes SoftwareOne successful.** As a Digital Sales Team Lead at SoftwareOne, you will play a key role in supporting the execution of digital sales initiatives by coordinating, guiding, and empowering a high-performing sales team. Working under the direction of the Regional Digital Sales Leader for Latin America, you will help ensure that daily operations run smoothly, team members are supported, and goals are achieved. You will drive sales performance with a **strong focus on new logo acquisition**, ensuring the team actively identifies, qualifies, and converts new business opportunities in alignment with our strategic objectives. **Key Responsibilities** - ** Team Leadership & Coaching**: Provide daily support, coaching, and motivation to sales reps; promote best practices and continuous learning. - ** Sales Execution**:Translate strategic objectives into actionable team plans, with a clear focus on pipeline development and new customer acquisition. - ** Account Allocation**: Support effective distribution of accounts and leads based on capacity and strengths. - ** Performance Management**: Track KPIs, monitor team performance, and provide timely, constructive feedback. - ** Escalation Handling**: Act as first-level contact for internal or customer issues, collaborating with other teams for resolution. - ** Onboarding & Culture**: Support the integration of new team members and foster a collaborative, inclusive environment. - ** Process & Tools**: Promote consistent use of tools and workflows; identify and recommend improvements to enhance team efficiency GR-1 **What we need to see from you** **The skills below will make you successful at this job.** The following skills and qualifications will set you up for success in this role: **We would expect you to have as mandatory**: - Proven experience in people management within digital sales environments, preferably in the technology or SaaS industry. - Bachelor’s degree in Business, Marketing, or a related field. A Master’s degree is a plus. - Proficiency with CRM platforms. - Demonstrated ability in building and managing remote sales teams, with a strong understanding of sales metrics and KPIs. - Advanced English proficiency, both spoken and written. **Preferred Qualifications** - Experience working in or with **Microsoft sales environments**, including knowledge of Microsoft Cloud solutions, licensing models, or sales programs. **Key Soft Skills** - ** Leadership & Coaching**: Ability to motivate, guide, and support team members to reach their full potential. - ** Communication & Interpersonal Skills**: Excellent verbal and written communication, strong relationship-building, and effective conflict resolution. - ** Strategic Thinking & Problem-Solving**: Capable of aligning daily actions with broader goals and resolving challenges with a proactive mindset. - ** Adaptability & Resilience**: Comfortable working in dynamic environments and leading through change. - ** Commitment to Continuous Learning**: Open to feedback and eager to grow personally and professionally. **Why should you join our team?** - Employee Recognitions Programs - A variety of training and development opportunities - A work-life balance - Vacations - Employee Referral Bonus Program - Multicultural team interaction - Giving back to society - employee initiatives - ONE TREE PLANTED -> one tree for each hiring globally - Corporate events/ team buildings **Disclaimer**: **Job Function** Remote Sales **Accommodations