Empleos actuales relacionados con Customer Support Specialist - San Vicente Ferrer - Oyster

  • Customer Support Specialist

    hace 1 semana

    San Vicente Ferrer, Colombia eduNEXT A tiempo completo

    **Customer Support Specialist** **About us** Since 2013, eduNEXT has been challenged to offer organizations around the world the best educational technology solutions based on Open edX **Our Mission**Our Mission is to enable organizations around the world to offer high-quality learning experiences as a principle to improve people's quality of life, we...

  • Field Support Specialist 1

    hace 7 días

    San Vicente Ferrer, Colombia Oracle A tiempo completo

    Field Support Specialist 1-22000DZF **Applicants are required to read, write, and speak the following languages***: English, Spanish **Preferred Qualifications** **Propósito del cargo.** Responsable de proporcionar la primera línea de soporte en sitio que incluye hardware, software, aplicaciones de software y de redes para clientes y personal de campo...

  • Customer Support Engineer

    hace 5 días

    San Vicente Ferrer, Colombia Enghouse A tiempo completo

    At Enghouse Interactive Colombia we are looking for an Electronics, Telecommunications or Systems Engineering profile to work in our Customer Support team either from our office in Bogota or remotely from any city in Colombia. **RESPONSIBILITIES** - Provide technical support and assistance to strategic partners and customers from LATAM. - Provide advice on...

  • Support Specialist Level 1

    hace 3 días

    San Vicente Ferrer, Colombia Placer Labs A tiempo completo

    **ABOUT PLACER.AI**: Placer.ai is a fast-growing big data startup led by seasoned executives and repeat entrepreneurs who are building the world's first "Google Analytics for the physical world". Placer.ai’s platform provides instant visibility into any property in the U.S., presenting accurate details about visitation patterns and demographic breakdowns...

  • Customer Success Specialist Engineer

    hace 3 días

    San Vicente Ferrer, Colombia VMware A tiempo completo

    The world is changing fast! **VMware **is uniquely positioned to unlock opportunities for people and our planet. We provide the digital foundation for transforming business innovation. This is why you will love being a member of our leading customer-centric team and share in the success of an industry-pioneering company that embraces EPIC2 values. Our...

  • Customer Service Specialist Ran

    hace 1 semana

    San Vicente Ferrer, Colombia NOKIA A tiempo completo

    **About Nokia** At Nokia, we create technology that helps the world act together. As a trusted partner for critical networks, we are committed to innovation and technology leadership across mobile, fixed, and cloud networks. We create value with intellectual property and long-term research, led by the award-winning Nokia Bell Labs. Adhering to the highest...

  • Technical Analyst 4-support

    hace 3 días

    San Vicente Ferrer, Colombia Oracle A tiempo completo

    Technical Analyst 4-Support-22000AZC **Applicants are required to read, write, and speak the following languages***: English, Spanish, Portuguese **Preferred Qualifications** **Job Description**: Preferred Qualifications Job Details Customer Support engineer on EBS/Oracle Fusion Cloud regarding Localizations and integration process it is expected: -...

  • Especialista Sr de Servicio Al Cliente

    hace 2 semanas

    San Vicente Ferrer, Colombia Johnson & Johnson A tiempo completo

    At Johnson & Johnson, the largest healthcare company in the world, we come together for one purpose: to transform the history of health in humanity. Diversity & Inclusion are essential to continue building our history of pioneering and innovation, which has been impacting the health of more than 1 billion patients and consumers every day for more than 130...

  • IT Help Desk Specialist

    hace 5 días

    San Vicente Ferrer, Colombia OutPlex A tiempo completo

    **IT Help Desk Specialist - Colombia** **Company Overview**: OutPLEX is recognized as one of the leading call centers and customer contact organizations for superior quality, professionalism and results. Our success can be attributed to one thing - outstanding agents who provide superior services and products to our customers. OutPLEX is a top Teleservices...

  • Technical Support Engineer

    hace 5 días

    San Vicente Ferrer, Colombia Sutherland A tiempo completo

    Sutherland is seeking an attentive and goal-oriented person to join us as a **Technical Support Engineer 1** typically provides entry-level technical support for diagnosing, reproducing, and fixing software and hardware issues. It includes troubleshoot protocols running on NetApp hardware to assist Customer with problem isolation and resolution. We are a...

Customer Support Specialist

hace 3 semanas

San Vicente Ferrer, Colombia Oyster A tiempo completo

**A little about us**:
Oyster is on a mission to create a more equal world by making it possible for companies everywhere to hire people anywhere.

In 2021, we grew rapidly, raising over $70 million in both Series A and Series B rounds and increasing our team size by nearly 10x. And we're just getting started

As a fully distributed startup, we've built an incredibly strong leadership team and employee base across 50+ countries (and counting). We embrace asynchronous communication and collaborative work. We live on our platform, and we're passionate about improving our product every day.

Hiring people internationally is complicated - engineering, legal, finance, operations, and HR processes all interact to make it happen. We'd like to find people who think this is as interesting a challenge as we do.

We're an **inclusive** and **diverse** workplace, and welcome applicants from marginalized groups - the world over.

**The Role ‍**:
**Location**: Anywhere in the world within timezone GMT +/-8h or PDT +/-8h. While this position is posted in a specific location, all of Oyster's positions are fully remote and you can work from home. Forever.

Oyster is growing fast, and we are looking for **Customer Support Specialists** to help us deliver a fantastic support experience to our growing number of customers. You will be part of the frontline team of our business and someone who our customers interact with day to day.

**What you'll do...**:

- You will be the face and voice of Oyster to our Customers and their Team Members when they need support or extra guidance to use the Oyster platform and services;
- Working with support colleagues, HR, finance and legal experts to resolve queries and then sharing your knowledge with the whole customer facing team
- Using support ticketing platforms (Zendesk) and knowledge-centred support principles to enhance the service experience, both internally and externally whilst providing a human-centric experience
- Maintaining and helping to develop our self-service tools (e.g. FAQs, Public Country Profiles, etc) so that we can help the customer help themselves as much as possible

**What we're looking for**:

- 2-3 years of hands-on support of a SaaS platform, ideally in a field related to HR or Payroll
- An empathic and human-centred approach to supporting customers; you always want to go the extra mile to ensure that the customer is happy and they feel supported
- Passionate about creating and sharing knowledge to build a fantastic support experience for your colleagues and our customers
- First class attention to detail and reasoning with extreme organization and a proven work ethic
- Comfortable with a high pace work environment and changing customer priorities
- Excellent interpersonal skills, determination and tenacity, along with a sense of humor
- Remote-first advocate and passionate about creating change in the future of work landscape
- Driven by the social impact mission and desire to use skills to influence global change and employment opportunities
- Based on Earth - though we are particularly looking for people who can support customers based in UTC -7/8 and UTC +7

**Bonus Attributes**:

- Experience in a support or administration role in an HR or People function
- Spreadsheet skills
- Ability to speak languages other than English fluently

**You'll also need...**:

- A reliable home internet connection (or be able to get one)
- Fluent English language

**Working at Oyster ❤️**:
Check out our public notion pages to find out more about what it's like to work at Oyster:

- Welcome to Oyster
- Mission, Vision, Values at Oyster
- Why Oyster is a Distributed Company
- How We Work Together at Oyster

**Benefits & Compensation**:

- Competitive compensation package
- Fully flexible hours
- 40 days of time off, including public holidays
- Paid parental leave. We believe that it is healthy and important to take time off to welcome a new family member, and we encourage each employee to take advantage of this benefit
- Work From Home setup budget _(see details at_ _Equipment at Oyster_)_
- Wellness and wellbeing support through PlummHealth and Juno
- Private Health Insurance _(if you want it)_
- Time off for volunteering