Field Service Engineer

hace 2 semanas

Bogota, Colombia Epson America, Inc A tiempo completo

**Field Service Engineer***
- Conviértete en parte de este gran equipo y descubre hasta donde puede crecer tu carrera profesional en Epson._

**_Principales Funciones_**
- Soporte de 2do nível para Centros de Servicio, canales y clientes para equipos de proyección principalmente.
- Planeación de inventarios para los diferentes servicios para proyectores.
- Entrenamientos técnicos a los centros de servicio, canales de ventas y clientes.
- Identificar y solucionar problemas potenciales con clientes y escalarlo cuando sea necesario.
- Trabajar directamente con las diferentes áreas de negocios/ventas en la solución de cuestiones técnicas diversas con los clientes.
- Apoyo y demostración en ferias de los equipos de proyección y otros.
- Responsable de seguir los planes para la ejecución de los KPI's definidos.

**_Requisitos:_**- Inglés intermedio (Posibilidad de leer manuales e interpretarlos)
- Excel intermedio
- Experiência como Field Service Engineer para productos como proyectores, impresoras y maquinas en general.
- Competencias: Persona analítica, orientada al cliente, orientada a soluciones y con gran orientación al trabajo en equipo

**Travel**:

- All Travel - Up to 25%**Job Segment**:Field Engineer, Maintenance, Technical Support, Engineer, Field Service, Engineering, Manufacturing, Technology

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