Sales Coordinator, Latam

hace 2 semanas

Desde casa, Colombia Absolute Software A tiempo completo

Absolute Software is seeking a driven **Sales Coordinator** in the LATAM region (for example; Colombia or Ecuador) to join our fast-growing Global Accounting Team.

Absolute is a global cyber-security technology company. We help organizations recover and resume normal operations in the face of security breaches. Absolute envisions a world where security and IT professionals always retain control over their devices and data. We’re the first and only company to offer uncompromised visibility and near real-time remediation of security breaches at the source.

The primary focus of the Sales Coordinator role is providing sales support to the internal sales teams. Generally, the Sales Coordinator position will be a combination of pre-sales, post-sales, and internal compliance work. Sales Coordinators are also expected to maintain job, product, systems, and tools knowledge. Proven experience in sales; experience as a Sales Coordinator or in other administrative positions will be considered a plus.

**Accountabilities Will Include**:
Pre-sales:

- New account creations;
- Assist with special pricing requests;
- Calculate buyback and co-term requests;
- Manage and execute internal help desk queue.

Post-sales:

- Provide daily support to LATAM region sales on various sales administrative tasks, including confirming information needed to process orders quickly;
- Salesforce account maintenance, including making updates and ensuring accurate contact/account data in Salesforce;
- Engagement with Finance, Order Management, Business Applications, and Global Support;
- Administer product upgrades and term extensions when requested;
- Investigate order-related issues;
- Ensure internal data entry compliance standards are met;
- Ensure proper order assignment while maintaining SLA standards;
- Manage License Compliance internal communications; and
- NetSuite Account and Order approvals.

Participate in department initiatives and develop related knowledge:

- Attend training sessions offered;
- Grow knowledge of Absolute products/services and internal systems and tools, including CRM;
- Stay current in Marketing collateral and related product/service positioning; and
- Contribute to a customer-focused environment that encourages information sharing, team-based sales activity, and an absolute focus on new business, renewals and development.

**What You’ll Need**:

- Great personality; be flexible, kind, and with the right 'can-do' attitude
- Experience with Salesforce
- Experience with MS Office (Excel and administrative support)
- Familiarity with Customer Relationship Management (CRM) systems and leveraging CRM as a sales management too
- Excellent customer-engagement and relationship-building skills
- Excellent verbal and written communication skills
- Ability to work in a team based environment
- Ability to work independently and take initiative

**Why Work For Us**:
You’re resilient and passionate about securing the Work from Anywhere era.
- So are we.
- We’re in search of the best and the brightest - everyone from innovators, sellers and marketers to financers, operators and especially customer relationship managers - we’re looking for top tier talent to help us shape the next decade of security, drive innovation that enables customers with truly disruptive solutions and are dedicated to making a meaningful difference.

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