LATAM Calls Associate
hace 4 semanas
Needs to hire 3 Freelancers
The Inbound call Associate, receives and makes calls to offer them an appointment with the intake specialist. This role aims to ensure that we provide the best service to our potential clients. It is a full-time position requiring 40 work hours per week with two days off. The position offers a salary base plus commissions.
Schedule:
- 40 hours per week, 5 days a week, 8-hour shift ( Lunch hour not paid).
Duties/Responsibilities:
- Meet minimum sales performance standards to maintain satisfactorily
- Receive calls from potential leads to sell consultations
- Schedule consultations for the intake specialists
- Receive payments through the case management system
- Send information to clients through the case management system or
- Follow up with clients to schedule their consultation with the
- Review missed calls from previous days and review social media leads to engage all leads showing prior interest.
- Excellent verbal and written communication skills
- World-class customer service skills
- Positive attitude
- Proven ability to meet deadlines and time manage themselves and
- Impeccable organizational skills and attention to detail
- Strong analytical and problem-solving skills
- Enjoy working in a fast-paced, results-driven environment
- Proficient with Microsoft Office Suite or related software
- Bilingual (Spanish-English)
- High School Diploma or Similar
- At least two years of experience in a similar position and one year working remotely.
- Prolonged periods of sitting at a desk and working on a computer
Apply today and join our great team #J-18808-Ljbffr
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