Sales and Revenue Growth Associate
hace 6 días
We are seeking a driven and dedicated Sales Associate to join our dynamic team at Sagan. As a Sales and Revenue Growth Associate, you will play a crucial role in supporting recruiting efforts and transitioning into sales responsibilities.
About the RoleThis position requires strong communication and sales skills, as you will represent the company, engage with customers, and drive business growth. You will be responsible for managing both inbound and outbound sales activities, including follow-up calls, complaint resolution, and support ticket management.
Key Responsibilities:- Support Recruiting Efforts: Assist with recruiting responsibilities as part of training and onboarding.
- Inbound Sales: Manage customer inquiries about services, provide detailed information, and schedule meetings efficiently.
- Outbound Sales: Initiate contact with businesses from provided lists to establish connections and create new business opportunities.
- Follow-Up: Conduct post-service calls to verify customer satisfaction and promptly address any concerns.
- Complaint Resolution: Proactively resolve customer complaints within a 48-hour timeframe.
- Support Tickets: Manage the email inbox, responding to and resolving support tickets related to sales, customer support, and complaints.
- Strong WIFI connection and a dedicated workspace for professional call handling.
- Excellent English proficiency (both written and verbal).
- Sales-oriented with a commitment to achieving targets and providing exceptional customer service.
- Strong organizational skills and the ability to manage multiple tasks efficiently.
- Long-term commitment with a willingness to undergo a 12-month ramp-up period.
- Dependability and punctuality.
- Strong problem-solving skills and the ability to make independent decisions.
- Experience with high-volume calling and email management.
- Tech-savviness to quickly learn new tools and technologies.
- Self-starter mentality, demonstrating initiative beyond job requirements.
As a Sales and Revenue Growth Associate, you can expect a competitive salary of up to $2000 USD per month, depending on your performance and experience. Additionally, you will have access to advanced software tools and technologies to help you succeed in your role.
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