QA Team Manager

External Job Title: QA Team Manager
Position type: Permanent
Location: Bogota
 

About Your Business Area/Department:

As part of Amadeus Hospitality, the main objective of the Media division is to drive demand and boost client market shares by advertising their products in all the possible mediums and channels (web searches, web, social, GDS, mobile). Our customers are hotels who aim to attract more guests, cities or regions who want to attract more visitors as well as airlines who strive to attract more travelers.

Along the years, Amadeus has created a leading data-driven travel advertising platform complemented by strategic partnerships with advertising giants (Google, Facebook, Microsoft, … to name a few), that can reach billions of travelers globally every day. The Media division is in fast expansion. Our engaged teams are key to achieve this goal and we want YOU to be part of the adventure.

Unlike many media agencies which only rely on third party software to run advertising campaigns, Amadeus has created its own advertising platform praised by our customers, for handling unique use cases and allowing a more targeted approach. This platform was built with a microservices architecture , using some of the most recent technologies like Golang, Scala, Python, GraphQL, Apache Airflow, Redis, PostgreSQL . It reaches 200k transactions per second , relying on a PB-size Google BigQuery hosted data warehouse, an innovative AI running up to 400k predictions per second and is hosted on GCP (Google Cloud Platform) in 4 different regions across the world.

Summary of the role:

As part of Amadeus Media R&D, the QA team is in charge of testing end to end the new functionalities released, ensuring there is no regression while loading new software, working in tight collaboration with business partners and development teams.

The team is distributed between America and Europe to foster collaboration and stay as close as possible to the different stakeholders.

To accompany our growth and to improve the robustness of our products, we have an increasing need to make evolution in the practices and organization of the QA activities.

As manager of the QA team, you will have a key role in this transformation by leading the QA activities.

In this role you’ll:

The key responsibilities of the manager of the QA Team are multi-fold:

• Lead a Team of highly skilled, experienced and autonomous QAs and be accountable of their performances and results.
• Ensure good team collaboration in a team based in several countries on several continents and time-zones (America and Europe)
• Set performance objectives, conducts performance reviews and recommends pay actions.
• Develop the team based on continuous assessment
• Motivate and guide individual team members to stretch and expand their own capabilities (know-how, behavior, communication etc...)
• Organize the team to foster a collaborative work environment which promotes innovation and empowerment
• Functional expert
  • Gain functional expertise on the Media area and be able to discuss (and sometimes challenge) some functional and/or technical directions
  • Active participation to any solution design and raise early the QA considerations
  • Defines a vision for the team in line with the department strategy and translates it into a concrete action plan. Works with a high level of autonomy, with some guidance from Senior Manager.
• Project lead
  • Active participation to the construction of the quarterly timelines representing the QA organization
  • Maintain up to date the team capacity versus business needs
  • Follow on the execution of the quarterly plans and respect of the different budget lines
  • Actively work the different R&D team leads
  • Actively work with business stakeholders
  • Enforce Agile principles in the teams (working in Scrum and Kanban)
  • Report on team activities
  • Develop plans and priorities to address resource and operational challenges
• QA Specialist
  • Ensure QA best practices are applied (full traceability, regression tests, automation, BDD ...)
  • Design test strategies with the team and ensure on the follow-up
  • Suggest alternatives / improvements / new techniques in processes, flows, operational models and plans
  • Ensure homogeneity and consistency of the QA methodology

About the ideal candidate:

• 5+ years in an equivalent role
• Has excellent written and oral communication skills (English).
• Demonstrates strong analytical thinking
• Good team player
• Passionate in team management
• Excellent knowledge of best practices across the full Software Development Lifecycle (requirements, development, quality assurance, release management)
• Experience with automated testing including incorporating tests into CI/CD pipelines
• Good experience in Database
• Good experience in Microservices testing
• Good experience in Frontend testing
• Good knowledge of industry trends Cloud, AI/ML etc.

Technologies:

• Test management platform (XRay, PractiTest, ALM or equivalent)
• GitHub or equivalent
• SQL
• One CI/CD platform (Jenkins or equivalent)
• Selenium
• Java

What we can offer you:

• Get rewarded with competitive remuneration, individual and company annual bonus, vacation and holiday paid time off, health insurances and other competitive benefits.
• Work from anywhere: onsite, hybrid or fully remote. 
• Professional development to broaden yourknowledge and enhance your skillswith on-line learning hubs packed with technical and soft skills training that allow you to develop and grow.
• Enter a diverse and inclusive workplace, join one of the world’s top travel technology companies and take on a role that impacts millions of travelers around the globe.

Application process:

The application process takes no longer than 10 minutes
Create your candidate profile, upload your Resume/CV and apply today

Working at Amadeus, you will find

A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.

A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.

Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.

A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.

A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.

A flexible working model - We want our employees to do their best work, wherever and however it works best for them.

A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.

A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.

Diversity & Inclusion

Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.

Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation,age, beliefs, disability or any other characteristics protected by law.

At Amadeus we’re passionate about travel and technology and making travel simpler, smarter and smoother.

We're a diverse global team of over 18,000 professionals working together to solve the industry's toughest challenges and deliver exceptional customer experiences across 190 countries. And so can you