Quality Assurance Team Leader

hace 2 semanas


Bogotá, Bogotá D.E., Colombia Amadeus A tiempo completo

Job Title

Quality Assurance Team Leader

Position type: Permanent

About Your Business Area/Department:

As part of Amadeus Hospitality, the primary goal of the Media division is to enhance demand and increase client market shares through advertising their offerings across various platforms and channels (web searches, websites, social media, GDS, mobile). Our clientele includes hotels aiming to attract more guests, cities or regions seeking to draw in more visitors, and airlines striving to welcome more travelers.

Over the years, Amadeus has developed a premier data-driven travel advertising platform, bolstered by strategic alliances with major advertising firms (Google, Facebook, Microsoft, among others), capable of reaching billions of travelers worldwide daily. The Media division is rapidly expanding, and our dedicated teams are essential to achieving this vision. We invite you to be part of this exciting journey.

Unlike many media agencies that depend solely on third-party software for advertising campaigns, Amadeus has engineered its own advertising platform, highly regarded by our clients for addressing unique use cases and enabling a more focused approach. This platform is constructed with a microservices architecture, utilizing cutting-edge technologies such as Golang, Scala, Python, GraphQL, Apache Airflow, Redis, PostgreSQL. It handles 200k transactions per second, relying on a PB-size Google BigQuery hosted data warehouse, an innovative AI capable of 400k predictions per second, and is hosted on GCP (Google Cloud Platform) across four different global regions.

Summary of the Role:

As part of Amadeus Media R&D, the QA team is responsible for comprehensive testing of newly released functionalities, ensuring no regression occurs while integrating new software, and collaborating closely with business partners and development teams.

The team operates across America and Europe to promote collaboration and maintain proximity to various stakeholders.

To support our growth and enhance the robustness of our products, we increasingly need to evolve our QA practices and organizational structure.

As the manager of the QA team, you will play a pivotal role in this transformation by overseeing QA activities.

In this role, your responsibilities will include:

The key responsibilities of the QA Team Manager are diverse:

Engineering Leadership - Lead a team of highly skilled, experienced, and autonomous QA professionals, being accountable for their performance and results. Ensure effective collaboration within a geographically dispersed team across multiple continents and time zones (America and Europe). Set performance objectives, conduct performance reviews, and recommend compensation actions. Foster team development through continuous assessment. Inspire and guide individual team members to expand their capabilities (knowledge, behavior, communication, etc.). Organize the team to cultivate a collaborative work environment that encourages innovation and empowerment.Functional Expertise - Acquire functional expertise in the Media domain to engage in discussions (and occasionally challenge) functional and/or technical directions. Actively participate in solution design, raising QA considerations early in the process. Define a vision for the team aligned with departmental strategy and translate it into actionable plans, working with a high degree of autonomy, with some guidance from the Senior Manager.Project Leadership - Actively contribute to the development of quarterly timelines representing the QA organization. Maintain an up-to-date overview of team capacity relative to business needs. Monitor the execution of quarterly plans and adherence to budgetary constraints. Collaborate with various R&D team leads and business stakeholders. Promote Agile principles within the teams (operating in Scrum and Kanban). Report on team activities and develop plans to address resource and operational challenges.QA Specialization - Ensure adherence to QA best practices (full traceability, regression testing, automation, BDD, etc.). Design testing strategies with the team and ensure follow-through. Propose alternatives, improvements, and new techniques in processes, workflows, operational models, and plans. Ensure consistency and coherence in QA methodology.

About the Ideal Candidate:

5+ years in a similar role.Excellent written and verbal communication skills (English).Strong analytical thinking abilities.Effective team player.Passionate about team management.Thorough understanding of best practices across the entire Software Development Lifecycle (requirements, development, quality assurance, release management).Experience with automated testing, including integration into CI/CD pipelines.Proficient in database management.Experienced in microservices testing.Familiar with frontend testing.Knowledgeable about industry trends in Cloud, AI/ML, etc.

Technologies:

Jira or equivalent.Test management platforms (XRay, PractiTest, ALM, or equivalent).GitHub or equivalent.SQL.One CI/CD platform (Jenkins or equivalent).Selenium.Java.

What We Offer:

Competitive remuneration, individual and company annual bonuses, paid vacation and holidays, health insurance, and other attractive benefits.Flexible work arrangements: onsite, hybrid, or fully remote.Opportunities for professional development through online learning hubs filled with technical and soft skills training to facilitate your growth.A diverse and inclusive workplace, joining one of the world's leading travel technology companies and taking on a role that impacts millions of travelers globally.

Working at Amadeus, you will find:

A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a significant mission and extraordinary purpose.

A truly global presence - Everything at Amadeus is global, from our workforce to our operations, reflected in our footprint, processes, and culture.

Great opportunities for learning - Continuous learning occurs in various forms at Amadeus, through on-the-job training, formal learning activities, and daily interactions with colleagues.

A supportive environment - Amadeus promotes a nurturing atmosphere, balancing a fulfilling career with personal and family life. We value our employees and strive to provide a supportive workplace.

A comprehensive rewards package - Amadeus offers attractive remuneration packages, encompassing all essential components of a competitive rewards offer, including salary, bonuses, equity, and benefits.

A flexible working model - We encourage our employees to perform their best work, wherever and however suits them best.

A diverse and inclusive community - We are dedicated to leveraging our uniquely diverse workforce to drive innovation, creativity, and collaboration throughout our organization.

A reliable company - Trust and reliability are core values that guide our actions and shape enduring relationships with our customers, partners, and employees.



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