Latin America Bill to Cash

hace 3 semanas

Medellín, Colombia WTW A tiempo completo

Description

Reporting to the Global Head of Billing to Cash (B2C) with a dual reporting line into the Corporate Risk and Broking/ Health & Benefits LATAM Head of Operations this is a leadership role with full responsibility for planning and managing all B2C LATAM onshore and offshore operations with offshore operations delivered by GSD (Global Service Delivery). This position will play a role on the B2C senior leadership team fostering close relationships with other onshore regional leads and the B2C GSD Lead to contribute to the vision and strategy of the function. The role oversees and sets the direction of the LATAM operations driving alignment consistency with the global standard. The role will drive the necessary changes for the improvement of operating and organizational efficiency of the team.

The Role

  • A key member of the Global B2C (Bill to Cash) Leadership team and accountable for developing the long-term LATAM strategy for the Bill to Cash function.
  • Develop and manage the annual and long-term budgets for B2C LATAM Operations (incl. LATAM Global Service Delivery Operations/GSD) expenses in conjunction with the Global Head of B2C and GSD team.
  • Strategic planning for B2C LATAM Operations (incl. LATAM GSD Operations). Continue to transform the BAU (Business as usual) operation, identifying opportunities & building business cases for further technology and automation.
  • Manage regional B2C teams (onshore & offshore) by providing direction and support, and managing / resolving any escalations from country or GSD teams
  • Ensure B2C policies and process standards are being adhered to both onshore and offshore within the region. Driving consistency across the operation and ensuring that process improvements opportunities are identified and implemented in a controlled and effective manner.
  • Establish and proactively manage and monitor progress against B2C key performance indicators with a review to driving improved performance outcomes through adoption of best/leading practices. Cascade these as appropriate to country/cluster level
  • Ensure the appropriate controls (financial, operational effectiveness, efficiency, quality, and regulatory controls) are maintained.
  • Ensure compliance to all internal and external regulatory/legal (e.g., SOX control and reporting requirements).
  • Develop managers, communicate clearly, set expectations, follow up to ensure success, conduct business reviews and hold team accountable for commitments and success criteria
  • Ensure that all colleagues maintain focus on both cashflow and efficiency by developing and administering performance targets and objectives which ensure individuals and teams deliver effective cash management practices alongside successful client outcomes.
  • Execute plans to upskill the workforce in line with the WE DO, Enterprise Operations and GSD talent strategies.
  • Maintain close partnership and collaboration with the business to deliver on key operational priorities.

Key Performance Drivers

  • Commitment to working with shared leadership and in cross-functional teams
  • Ability to supervise and manage multiple projects at the same time
  • Strong creative, strategic, analytical, organizational, and personal negotiation skills
  • Capacity to conceptualize as well as operationalize business strategies
  • Ability to efficiently interact with business senior leaders
  • Communicate a clear set of guidelines and expectations from the top down.
Qualifications

The Requirements

  • Bachelor's degree in business or related field. Potential Industry Qualifications (i.e., CPA, CFA, CMA)
  • Minimum 10+ years in operations management including some tenure in complex, multinational, multi-site environments
  • Demonstrated experience leading a large workforce and managing cross country, high-volume finance operations delivery teams
  • Experience in operations management, billing and accounting process training, quality assurance, automation tools, and implementation of operating models driving process standardization
  • Understanding of key finance and cash metrics and associated performance indicators
  • Experience and knowledge of financial reporting standards
  • Experience of working in regulated environments
  • Knowledge of financial invoicing and fiduciary accounting
  • People leadership & motivational skills
  • Stakeholder Management – particularly diplomacy and influencing skills
  • Language Skills: business proficient in English & Spanish
  • Customer orientated
  • Strong communication skills
  • Business acumen
  • Drive for results
  • Learning agility
  • Organization acumen
  • Problem solving

Equal Opportunity Employer

#J-18808-Ljbffr

  • Latin America Bill to Cash

    hace 2 semanas

    Medellín, Colombia Willis Towers Watson A tiempo completo

    Reporting to the Global Head of Billing to Cash (B2C) with a dual reporting line into the Corporate Risk and Broking/ Health & Benefits LATAM Head of Operations this is a leadership role with full responsibility for planning and managing all B2C LATAM onshore and offshore operations with offshore operations delivered by GSD (Global Service Delivery). This...

  • Latin America Bill to Cash

    hace 3 semanas

    Medellín, Antioquia, Colombia WTW A tiempo completo

    **Description**: Reporting to the Global Head of Billing to Cash (B2C) with a dual reporting line into the Corporate Risk and Broking/ Health & Benefits LATAM Head of Operations this is a leadership role with full responsibility for planning and managing all B2C LATAM onshore and offshore operations with offshore operations delivered by GSD (Global Service...

  • Regional Operations Manager

    hace 7 días

    Medellín, Antioquia, Colombia Willis Towers Watson A tiempo completo

    Job Description:At Willis Towers Watson, we are seeking an experienced Regional Operations Manager to lead our B2C (Bill to Cash) operations in Latin America.Key Responsibilities:Develop and manage the annual and long-term budgets for B2C LATAM Operations expensesStrategic planning for B2C LATAM OperationsTransform the BAU operation, identifying...

  • Business Growth Manager

    hace 2 semanas

    Medellín, Antioquia, Colombia Tbwa ChiatDay Inc A tiempo completo

    Tbwa Chiat/Day Inc is the leading spend management platform for companies in Latin America.Our end-to-end solution includes locally-issued corporate cards, a Bill Pay product, financing solutions, and a highly-rated software platform that has already been adopted by thousands of successful companies across the region.We are seeking a Business Growth Manager...

  • Expansion Manager

    hace 2 semanas

    Medellín, Antioquia, Colombia Cloudfactory A tiempo completo

    About CloudFactoryCloudFactory is a global leader in combining people and technology to support the AI development lifecycle, from data curation and annotation, to quality assurance and model optimization. Our human-in-the-loop AI solutions, powered by more than 7,000 expertly trained and managed data analysts, are trusted by AI leaders at 700+ companies...

  • Expansion Manager

    hace 4 semanas

    Medellín, Antioquia, Colombia CloudFactory A tiempo completo

    About CloudFactoryCloudFactory is a global leader in combining people and technology to support the AI development lifecycle. Our human-in-the-loop AI solutions, powered by expertly trained and managed data analysts, are trusted by AI leaders at 700+ companies globally.We're on a mission to connect talented people to meaningful work where we can earn, learn,...

  • Latin America Expansion Strategist

    hace 3 semanas

    Medellín, Antioquia, Colombia Cloudfactory A tiempo completo

    About the RoleAs a key member of our team, you will be responsible for leading the expansion of CloudFactory into Latin America. This is an exciting opportunity to develop and implement a comprehensive market entry strategy, including business planning, sales and marketing, operational setup, and contractor recruitment. You will be the driving force behind...

  • Senior Research Coordinator

    hace 7 días

    Medellín, Antioquia, Colombia Good Business Lab A tiempo completo

    About Good Business LabGood Business Lab is a not-for-profit organization dedicated to worker well-being research in labor-intensive industries. Our mission is to design and evaluate programs that balance worker interests with business goals, and develop scalable solutions through our GBL ventures initiative.We have an established presence in India, the US,...

  • Latin America B2C Operations Leader

    hace 2 semanas

    Medellín, Antioquia, Colombia Willis Towers Watson A tiempo completo

    Lead the Way in Latin AmericaThe position of Latin America B2C Operations Leader is a leadership role with full responsibility for planning and managing all B2C operations in the region. This includes overseeing onshore and offshore operations, driving alignment consistency with global standards, and fostering close relationships with regional leads and GSD...

  • Expansion Manager

    hace 2 meses

    Medellín, Antioquia, Colombia CloudFactory A tiempo completo

    **About CloudFactory**: CloudFactory is a global leader in combining people and technology to support the AI development lifecycle, from data curation and annotation, to quality assurance and model optimization. Our human-in-the-loop AI solutions, powered by more than 7,000 expertly trained and managed data analysts, are trusted by AI leaders at 700+...

  • Talent Acquisition Specialist

    hace 5 días

    Medellín, Antioquia, Colombia LatamCent A tiempo completo

    We are seeking a skilled Talent Acquisition Specialist to join our team at LatamCent.com, a leading nearshore recruitment firm. The ideal candidate will be responsible for sourcing and placing top-tier talent across Latin America in USA b2b Tech orgs.About the Role:Conduct 80-100 candidate interviews monthly, utilizing LinkedIn, our ATS, and outbound...

  • Corporate Spend Management Professional

    hace 2 semanas

    Medellín, Antioquia, Colombia Tbwa ChiatDay Inc A tiempo completo

    Job OverviewWe are seeking a highly skilled Corporate Spend Management Professional to join our team in Latin America. As a key member of our organization, you will be responsible for developing and maintaining strong relationships with clients, positioning our company as the leading spend management platform, and driving business growth.

  • Strategic Innovation Leader for Latin America

    hace 7 días

    Medellín, Antioquia, Colombia Grupo Familia A tiempo completo

    At Grupo Familia, we are committed to driving innovation and growth in our region. As a Strategic Innovation Leader for Latin America, you will play a pivotal role in shaping our company's future.About the Role:We are seeking an experienced professional with a passion for innovation and a deep understanding of our markets and customers. The successful...

  • Latin America Research Lead

    hace 2 semanas

    Medellín, Antioquia, Colombia Good Business Lab A tiempo completo

    About UsGood Business Lab is a not-for-profit organization dedicated to improving worker well-being in labor-intensive industries. We partner with companies, academics, and governments to design and evaluate programs that promote sustainable business practices.Job DescriptionWe are seeking an experienced researcher to lead our Latin America team. The ideal...

  • Cash Manager America

    hace 3 semanas

    Medellín, Antioquia, Colombia Amaris Consulting A tiempo completo

    **Who are we? **:**Amaris Consulting** is an independent technology consulting firm providing guidance and solutions to businesses. With more than 1,000 clients across the globe, we have been rolling out solutions in major projects for over a decade - this is made possible by an international team of 7,600 people spread across 5 continents and more than 60...

  • Cash Manager America

    hace 3 semanas

    Medellín, Antioquia, Colombia amaris A tiempo completo

    Job description As part of Amaris growth, we are looking for a new talent within our Finance team. You will join the Corporate Finance & Treasury department, being part of a multicultural team with people based in Canada, France, Spain, South Africa, Singapore. We are recruiting a Cash Manager to support the growing activity on the American (Latam & North...

  • Technical Product Lead

    hace 7 días

    Medellín, Antioquia, Colombia LinkGraph A tiempo completo

    Company OverviewWe are Search Atlas Group, a rapidly growing SEO software company focused on engineering innovative products and services to improve website performance on Google. Our diverse team of professionals shares a common goal: to deliver best-in-class services and software while making the world a better place.Salary & Benefits$2000-$3000 per month,...

  • Product Manager for Latin America Growth

    hace 4 semanas

    Medellín, Antioquia, Colombia Linkgraph A tiempo completo

    **Company Overview**We are Search Atlas Group, a rapidly growing SEO software company focused on engineering innovative products and services to enhance website performance on Google. With clients from Fortune 500 companies to leading Silicon Valley tech startups, we are looking to expand our team with a Product Manager in Latin America to drive our...

  • Software Product Manager

    hace 1 mes

    Medellín, Antioquia, Colombia LinkGraph A tiempo completo

    About the RoleWe are seeking a highly skilled Product Manager to join our team in Latin America. As a Product Manager, you will be responsible for driving the development and launch of our SEO software suite, working closely with cross-functional teams to ensure seamless execution.Key ResponsibilitiesDevelop and execute product roadmaps to drive business...

  • Regional Innovation Strategist for Latin America

    hace 5 días

    Medellín, Antioquia, Colombia Grupo Familia A tiempo completo

    Innovate with Grupo Familia, a pioneering company in the industry. We are looking for an experienced Regional Innovation Strategist to lead our innovation initiatives in Latin America.About the RoleThis is a challenging opportunity to drive business growth through innovative thinking and strategies. The successful candidate will be responsible for leading...