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A leading financial institution in Bogotá seeks an experienced individual to provide Level 2 production support for Exception and Cheque Processing systems. The role involves investigating incidents, managing communications with business users, and ensuring timely resolutions. Candidates should have an undergraduate degree, 3-5 years of customer-facing experience, and strong skills in incident management and communication. A collaborative and inclusive environment with competitive benefits is offered. The position requires fluency in Spanish and English, with experience in a fast-paced setting.#J-18808-Ljbffr
