Tipalti | Payment Operations Specialist

hace 2 meses


Medellín, Colombia SD Solutions A tiempo completo

On behalf of Tipalti , SD Solutions is looking for a talented Payment Operations Specialist to step onto a fintech unicorn rocketship

Responsibilities:

  • Monitoring and verifying the smooth operation of the Tipalti payments platform.
  • Working with Tipalti’s engineering team to troubleshoot and resolve operational issues in a timely fashion.
  • Interacting with Tipalti’s partners to troubleshoot and resolve operational issues in a timely fashion.
  • Providing operational back-office support to Tipalti’s technical support teams.
  • Sharing product feedback with Tipalti’s Product and R&D teams to continuously improve the quality and efficiency of the Tipalti global payments platform.
  • Working days/hours: Monday - Friday, 8 am – 5 pm PST.

Requirements:

  • Excellent communication skills in English – written and oral.
  • 2+ years of experience with payment systems (Payouts) and/or working for a Fintech company.
  • 2+ years of providing hands-on technical support at a SaaS company.
  • Detail oriented and well organized.
  • Able to work in a fast-paced, deadline-driven environment.
  • Passionate for customer service and helping others.
  • Strong creative thinking and problem-solving skills.
  • BA in Economics, Business Administration, Finance, or equivalent that demonstrates quantitative and analytical orientation.

Advantages:

  • Experience with Excel.
  • Experience working with Ticketing Systems (Zendesk, JIRA, etc.).

About the company:

It is a global payables automation platform that provides a cloud solution to scale and automate global payables operations. The startup has already raised $565M funding.

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