Payment Operations Specialist

hace 1 mes


Medellín, Antioquia, Colombia SD Solutions A tiempo completo
Unlock Your Career Potential

SD Solutions is seeking a highly skilled Payment Operations Specialist to join our team. As a key member of our operations team, you will play a critical role in ensuring the smooth operation of the Tipalti payments platform.

Key Responsibilities:
  • Monitor and verify the Tipalti payments platform's performance.
  • Collaborate with Tipalti's engineering team to troubleshoot and resolve operational issues.
  • Work with Tipalti's partners to resolve operational issues in a timely manner.
  • Provide back-office support to Tipalti's technical support teams.
  • Share product feedback with Tipalti's Product and R&D teams to improve the platform's quality and efficiency.
Requirements:
  • Excellent communication skills in English.
  • 2+ years of experience with payment systems and/or working for a Fintech company.
  • 2+ years of providing technical support at a SaaS company.
  • Detail-oriented and well-organized.
  • Able to work in a fast-paced, deadline-driven environment.
  • Passionate about customer service and helping others.
  • Strong creative thinking and problem-solving skills.
  • BA in Economics, Business Administration, Finance, or equivalent.
What We Offer:
  • Experience with Excel.
  • Experience working with Ticketing Systems.

About SD Solutions:

We are a global payables automation platform that provides a cloud solution to scale and automate global payables operations. We have already raised $565M funding and are looking for talented individuals to join our team.

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