Payment Operations Specialist
hace 1 mes
SD Solutions is seeking a highly skilled Payment Operations Specialist to join our team. As a key member of our operations team, you will play a critical role in ensuring the smooth operation of the Tipalti payments platform.
Key Responsibilities:- Monitor and verify the Tipalti payments platform's performance.
- Collaborate with Tipalti's engineering team to troubleshoot and resolve operational issues.
- Work with Tipalti's partners to resolve operational issues in a timely manner.
- Provide back-office support to Tipalti's technical support teams.
- Share product feedback with Tipalti's Product and R&D teams to improve the platform's quality and efficiency.
- Excellent communication skills in English.
- 2+ years of experience with payment systems and/or working for a Fintech company.
- 2+ years of providing technical support at a SaaS company.
- Detail-oriented and well-organized.
- Able to work in a fast-paced, deadline-driven environment.
- Passionate about customer service and helping others.
- Strong creative thinking and problem-solving skills.
- BA in Economics, Business Administration, Finance, or equivalent.
- Experience with Excel.
- Experience working with Ticketing Systems.
About SD Solutions:
We are a global payables automation platform that provides a cloud solution to scale and automate global payables operations. We have already raised $565M funding and are looking for talented individuals to join our team.
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