Tier II Technical Support Team Lead

A digital support solutions company is seeking a Tier II Support Team Lead to guide a high-impact team in solving complex technical issues and elevating support performance. This remote role is ideal for someone with robust technical troubleshooting skills and a passion for coaching others. Responsibilities include coaching specialists, improving service...

A leading software development company is seeking a Tier II Support Team Lead based remotely in Colombia. This role involves guiding a team to resolve advanced technical issues and elevate overall support quality. The ideal candidate should have 3-6 years of experience in customer support, strong technical troubleshooting skills, and a proven track record in...

We are looking for a Help Desk II / Tier 2 IT Support Specialist to provide reliable, process-driven technical support across Tier 1–2 requests. This role is ideal for someone who thrives in structured environments, takes ownership of their work, and delivers a high-quality customer support experience while troubleshooting, documenting, and escalating...

A remote IT support provider is seeking a Help Desk II / Tier 2 IT Support Specialist to deliver reliable technical support. The ideal candidate has 2-3 years of experience in handling IT support requests in a structured environment. Responsibilities include troubleshooting and resolving hardware/software issues, documenting procedures, and managing user...

Join to apply for the Senior Technical Support Specialist role at Enzo Get AI-powered advice on this job and more exclusive features. We’re seeking an experienced Tier 2 Technical Support Specialist to provide compliance and activation support for eCommerce merchants. In this role, you’ll troubleshoot issues, guide customers through requirements,...

About Owner.com Owner is the AI growth system for local restaurants. Owner is the AI continuously improves SEO, marketing, and online ordering to grow first‑party orders. Unlike other companies that force small business owners to master their software to drive sales, Owner gives them a proven system run by experts. Owner is like having an army of engineers...

Technical Support Engineer – Remote We are looking for a full‑time, remote Technical Support Engineer with 2+ years of software support experience to join our U.S. client’s customer support team. In this role, you will provide daily technical support, assisting customers in resolving their software and compliance‑related issues. You will work closely...

The team of experts providing analytical services to healthcare clients is looking for a great, long-term Support Team Lead - Health-Tech, you will architect and cultivate a world‑class support experience for doctors using a flagship Chrome plugin, directly influencing product strategy and user success. You will join an international team of first‑class...

A leading construction technology company is seeking a Technical Support Specialist to handle Tier 1 and 2 customer support inquiries. You will work closely with various teams to ensure customer satisfaction and provide world-class service. The ideal candidate has substantial customer service experience and a solid background in troubleshooting technical...

Binance Bogota, D.C., Capital District, Colombia Technical Support Engineer (LATAM/US) Binance is a leading global blockchain ecosystem that operates the world’s largest cryptocurrency exchange by trading volume and user base. We manage an industry-leading security framework, user fund transparency, trading engine speed, deep liquidity, and an extensive...