Remote Tier II Support Lead

We're looking for a strategic, technically strong, and people-focused Tier II Support Team Lead to help scale and elevate our growing Tier II team. If you love solving complex problems, developing others, improving systems, and driving operational excellence, this role is for you. The Tier II Support Team Lead will guide a small but high-impact team...

About the Role As a Customer Support Agent Tier 2 at Koronet, your work will go far beyond resolving support tickets. You will become a go-to expert on how our platform works under the hood—diving deep into technical troubleshooting, contributing to better internal tools, and helping drive continuous product improvement. What you will do Handle advanced...

A leading logistics support firm is looking for a proactive Support Lead to enhance customer support operations. This remote role requires 2+ years of experience in customer support and a strong attention to detail. The ideal candidate will handle customer inquiries via chat, manage support tickets, and contribute to knowledge base improvements. The position...

A logistics technology firm is looking for a Support Lead – Logistics SaaS to manage customer support operations. This remote role requires 2+ years of customer support experience, excellent written communication, and familiarity with chat/ticket platforms. Responsibilities include monitoring customer chats, managing support tickets, and optimizing support...

A leading IT solutions provider seeks a Tier 3 IT Support Engineer specializing in Microsoft technologies. This remote position requires expertise in Microsoft 365, Azure, and automation scripting. Candidates should have 7+ years of IT support experience, with a focus on cloud technologies. Key responsibilities include troubleshooting cloud infrastructure,...

Summary We work with a wide range of U.S.-based clients, many in the Managed Services Provider (MSP) space, and are currently hiring Remote Level II IT Help Desk Support Technicians to join their growing teams. This role requires strong knowledge of desktop and server technologies, including Windows 10, Windows Server 2016/2019, networking fundamentals, and...

A leading construction technology company is seeking a Technical Support Specialist to handle Tier 1 and 2 customer support inquiries. You will work closely with various teams to ensure customer satisfaction and provide world-class service. The ideal candidate has substantial customer service experience and a solid background in troubleshooting technical...

Are you a strategic, data-driven marketer with deep Google Ads expertise, ready to make an impact in digital advertising? Step into the role of Media Buyer (Focus: Google Ads) at Tier 11, where you’ll take charge of crafting dynamic multi-platform campaigns that truly deliver results, boost performance, and elevate our clients' digital footprint. If you...

Overview Technology Support Analyst I – English & French Support at J.S. Held LLC. The role provides remote, end-user support for company-issued computer systems, devices, and applications, serving native English and Canadian French speakers. Remote work, travel, and location requirements are described by the employer; the position involves a fast-paced...

A dynamic remote financial services organization is seeking a Senior Accounts Receivable Specialist to manage the revenue operations for top-tier startup clients. You will lead a small team, optimize financial processes using tools like QuickBooks Online and Stripe, and ensure smooth billing operations. This position offers competitive compensation, a fully...