Remote Technical Support Specialist – SaaS

A leading GRC solutions provider in Colombia seeks a Customer Support Specialist to join their team. This role involves troubleshooting complex technical issues, guiding customers through platform configurations, and collaborating with cross-functional teams to ensure customer success. Candidates should have 3+ years of experience in customer support for...

A software solutions provider is looking for a Technical Support Specialist to provide essential technical assistance to customers. The role requires excellent communication and problem-solving skills, with a strong understanding of software products. Candidates must hold a relevant Bachelor's degree and have at least 1 year of experience in logistics or...

Overview As a Technical Support Specialist, you will be providing technical support to customers, answering basic to complex questions on functions related to our software products. Responsibilities Make sure all of the customer’s questions and concerns are answered in a highly positive, professional, and customer-centric manner. Offer solutions to...

A leading GRC SaaS provider in Colombia is seeking a Customer Support Specialist to join their team. The role involves troubleshooting technical issues, guiding customers through platform configuration, and collaborating cross-functionally to ensure customer success. Ideal candidates will have over 3 years of experience in customer support or customer-facing...

A dynamic software development company is seeking a full-time remote Technical Customer Support (TCS) Representative. The ideal candidate will have over 2 years of Level 1 support experience in a healthcare environment, great communication skills, and experience with SaaS products. Responsibilities include providing timely customer support, troubleshooting...

A leading tech company is seeking a Technical Support Engineer based in Latin America. The ideal candidate will provide exceptional technical support for SaaS products, assist in product configuration and rollout, and maintain communication with customers. Key skills include backend development (Ruby on Rails or Golang), PostgreSQL, and a proactive approach...

A leading SEO software company is seeking an Engagement Specialist to enhance user interactions across social and community channels. The role is fully remote, based in Colombia, and requires 4+ years of community or support experience, particularly in SaaS. You'll adapt your communication style for various platforms, moderate communities, and track...

A recruitment agency is seeking a Senior SEO Specialist for a fully remote role focused on on-page and technical SEO. The ideal candidate will have over 5 years of hands-on SEO experience, including conducting audits and implementing technical improvements to maximize website performance. This position requires strong analytical skills and the ability to...

A leading data integration company is seeking a Technical Account Executive to drive sales and support client engagement. In this remote position, you will guide prospects through their journey, ensuring a smooth experience with tailored product demos. Ideal candidates have 3-5 years of B2B experience in IT or SaaS sales, with strong communication skills and...

A dynamic SaaS company is looking for a Technical Support & Customer Success Specialist based in South America. This role focuses on providing advanced support to Shopify merchants through effective communication and troubleshooting. Ideal candidates should have relevant experience in customer support, be proactive problem solvers, and possess a basic...