Technical Support Specialist

hace 3 días


Barranquilla, Atlántico, Colombia Auxis A tiempo completo
Job Summary

The Technical Support Specialist is the first point of contact for users who require assistance with IT-related issues. This role involves answering incoming calls, tracking all information in a call tracking system, troubleshooting basic end-user issues on various software applications, hardware, network, and telecommunications systems, and providing basic desktop support.

This position requires excellent customer service skills to provide resolutions to customer issues and follow up accordingly.



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