Customer Service Representative
hace 6 días
1 day ago Be among the first 25 applicants Direct message the job poster from Savant Human Resources | Employee Management | People Experience Role Summary The Customer Service Representative is responsible for providing high-quality support to clients by responding to inquiries, resolving issues, and ensuring a positive customer experience. This role requires strong communication skills, problem-solving abilities, and a service-oriented mindset. While previous experience in customer service or BPO environments is preferred, it is not mandatory, what matters most is professionalism, adaptability, and a willingness to learn. Key Responsibilities Respond to customer inquiries via phone, email, or chat with accuracy and professionalism. Resolve customer issues efficiently, escalating cases when needed. Maintain detailed and organized records of customer interactions. Provide product and service information clearly and confidently. Follow internal processes to ensure consistent service delivery. Support continuous improvement initiatives by identifying recurring issues or gaps. Collaborate with internal teams to resolve customer concerns. Qualifications Customer service or BPO experience is preferred, but not required. Strong communication, active listening, and interpersonal skills. Ability to remain calm, patient, and solution-oriented when handling difficult situations. Proficient typing and basic computer skills. High attention to detail and the ability to multitask effectively. Willingness to learn quickly and adapt in a fast-paced environment. Pay range and compensation package Details regarding pay range or salary or compensation are not specified in the provided job description. Seniority level Entry level Employment type Full-time Job function Customer Service Industries Transportation, Logistics, Supply Chain and Storage Referrals increase your chances of interviewing at Savant by 2x #J-18808-Ljbffr
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Customer Service Representative
hace 2 semanas
Perímetro Urbano Barranquilla, Colombia OP360 (OfficePartners360) A tiempo completoWe are seeking confident customer service representatives to join a high-performance work team environment. In this role, you will be responsible for providing exceptional customer experience to our valuable current, past, and prospective customers mainly through inbound calls. You will deliver Customer Service, Technical Support, Product Support, and...
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Bilingual Customer Service Representative
hace 1 día
Barranquilla, Colombia Solvo Global SAS A tiempo completo**Position**: Customer Service Representative 9hs/day - 2 OFFs: Rotative days off and shift will rotate between 7:00 am to 9:00 pm - These changes will be published by client before the start of the month. 1. Handle back office tickets and provide online enquiry and chat services to customers. 3. Support other business units with customer liaison,...
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Customer Service Representative
hace 7 días
Barranquilla, Colombia Solvo Global SAS A tiempo completoCustomer Service Representative Barranquilla 100% On site position Schedule: 9hs/day - 2 OFFs: Rotative days off and and shift will rotate between 7am to 9pm - These changes will be published by client before the start of the month. TASKS: Customer Service Representative: Global customer support operations provided 24 hours and 7 days a week to handle...
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Customer Service Representatives
hace 1 semana
Barranquilla, Colombia TalentPop A tiempo completoWe are ramping up! TALENTPOP is looking for HOME-BASED Customer Service Representatives WANTED for US eCommerce Brands! Salary Range: $3-$4 per hour Work Schedule: 9am-6pm PST Qualifications: - Proficient in English - Experience in eCommerce is a PLUS! - Must own a desktop/laptop (i5, Ryzen 5 or higher, Mac is also OK) - Internet speed of up to 15 Mbps (both...
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Customer Service Representative
hace 2 semanas
Barranquilla, Colombia Lean Solutions Group A tiempo completo**Job Description — Case Specialist (CSR)** **Company**: Trailer Hawk AI **Position**: Case Specialist / Customer Service Representative **Department**: Customer Service **Work Mode**: Onsite **Schedule**: Monday to Friday **Contract Type**: Permanent (Indefinite Term) **Salary**: 2,850,000 COP **Role Summary** The **Case Specialist (CSR)** is...
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Customer Service Representative
hace 2 semanas
Perímetro Urbano Barranquilla, Colombia Movate Technologies Services Limited A tiempo completoJob title: Customer Service RepresentativeWork Location: Barranquilla, ColombiaExperience: 6 months – 1 yearEducation Qualification: Bachelor’s Degree Roles and Responsibilities: Handle incoming in a timely manner. Create support tickets and elevate cases to Tier 2 as needed. Manage cases, emails, and chats simultaneously. Follow communication scripts...
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Customer Service Representative
hace 2 semanas
Barranquilla, Colombia GESTIÓN ESTRATÉGICA DE TALENTO HUMANO S.A.S. A tiempo completoEn Foundever buscamos un Customer Service Representative proactivo y apasionado para brindar un servicio excepcional en nuestra campaña de asesores de viajes. Preferiblemente con experiência previa en atención al cliente y con capacidad de trabajar en equipo con otras áreas de la empresa, valoramos tu crecimiento personal y profesional. Eres un buen...
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Customer Service Representative for Us Bpo
hace 1 semana
Barranquilla, Colombia Resolv.Global A tiempo completoCustomer Service Representative for US-based clothing account. Working Shifts including some weekends. Sunday always off. One Sunday and one weekday off. **Experience**: - BPO and Customer Service: 2 years (required) Work Location: In person Expected Start Date: 03/11/2025
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Customer Service Representative
hace 1 semana
Barranquilla, Colombia unifyCX A tiempo completo**UnifyCX (antes Glowtouch Technologies**) está creciendo y nos encontramos buscando** Customer Service Representative** para unirse a nuestro motivado y ambicioso equipo de trabajo en Barranquilla, Colombia. ¡¡¡Únete y sé uno de los pioneros en nuestro nuevo site!!! **What Will You Do?** **Key Responsibilities**: - Information gathering and...
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Customer Service Representative
hace 1 semana
Barranquilla, Colombia GlowTouch LLC A tiempo completo**UnifyCX (antes Glowtouch Technologies**) está creciendo y nos encontramos buscando **Legal Customer Service Representative** para unirse a nuestro motivado y ambicioso equipo de trabajo en Barranquilla, Colombia. ¡¡¡Únete y sé uno de los pioneros en nuestro nuevo site!!! **What Will You Do?** **Key Responsibilities**: - Information gathering and...
