Customer Service Representative

hace 22 horas

Barranquilla, Colombia Solvo Global SAS A tiempo completo

Customer Service Representative

Barranquilla 100% On site position

Schedule: 9hs/day - 2 OFFs: Rotative days off and and shift will rotate between 7am to 9pm - These changes will be published by client before the start of the month.

TASKS:
Customer Service Representative:
Global customer support operations provided 24 hours and 7 days a week to handle on/offline

the following:
1. Handle back office tickets and provide 7*24h online enquiry and chat services to

customers.

3. Support other business units with customer liaison, accurately document customer

requests and advice, and provide feedback in the form of documentation.

4. Handle customer complaints, special cases or ad hoc tasks.

5. Service Provider shall recruit a team of dedicated customer service representatives who

are skilled in the relevant language and fulfill the required basic industry background as

stipulated by the Customer for the projects.

**Job Types**: Full-time, Permanent

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