Service Desk Trainer

Join to apply for the Service Desk Trainer & Quality Analyst role at Auxis . 5 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Job Summary The Service Desk Trainer & Quality Control professional will be responsible for the two main areas within the Center of Excellence: Quality Control and the Training...

Una empresa de tecnología global busca un Analista de Automatización en Bogotá. Se enfocará en liderar las operaciones de automatización del Service Desk, garantizando resolución efectiva de incidentes en un entorno TI complejo. El candidato ideal debe tener entre 5 y 8 años de experiencia en roles de Service Desk, dominio de herramientas como...

Job Summary The Service Desk Analyst (L1) serves as the initial point of contact for users contacting our IT Service Desk, delivering the highest level of customer service. In this senior role, the analyst will be expected to handle multiple accounts, applying their expertise gained over time. Responsibilities include promptly addressing incoming calls,...

Una empresa tecnológica global busca un Analista de Automatización para liderar operaciones de Service Desk en un entorno TI complejo. Buscamos alguien con 5 a 8 años de experiencia, fluido en español e inglés, y con conocimientos en IA/ML. El rol implica la supervisión de operaciones diarias, gestión de incidentes y colaboración con clientes de la...

Join to apply for the Service Desk Analyst III role at dLocal Location: dLocal Bogota, D.C., Capital District, Colombia What’s the opportunity? As an IT Service Desk Analyst at dLocal, you will serve as a technical point of contact for IT issues, bridging the gap between end‑user support and system administration. You will handle a range of incidents...

A technology firm in Bogotá is seeking a Service Desk Analyst III. In this role, you will serve as the main technical contact, resolving complex IT issues and facilitating improvements in user support. You'll troubleshoot various systems, perform admin tasks within enterprise applications, and ensure a high level of operational excellence. Ideal candidates...

A global technology solutions company is seeking a Service Desk Specialist who excels at providing technical support for end-users. As a full-time independent contractor, you will work remotely, ensuring smooth IT operations and delivering exceptional customer experiences. Ideal candidates will have relevant technical support experience, effective...

A leading IT service provider in Colombia is seeking a Service Desk Analyst (L1) to provide exceptional customer service and support. The role includes managing incidents, providing solutions, and maintaining case records. Candidates should have 2-4 years of technical support experience, be bilingual in English and Spanish, and possess a high school degree....

You will provide the service support of Decision Analytics software applications to all EMEA clients during the agreed Service Hours. You will log all issues into the support incident management software and work with the dedicated support teams to provide effective resolution to clients. You will report to the Customer Service Manager. What you will do: Be...

CTG Latam continues to expand our service desk area. Come join a Great Place to Work Company and help us support our customers efficient, timely, resourceful, accurate problem resolution. We are currently seeking a talented and knowledgeable IT Technical Support. The right candidate will problem-solve in an efficient and effective manner to close customer...