Analista de Automatización Service Desk LATAM

Una empresa de tecnología global busca un Analista de Automatización en Bogotá. Se enfocará en liderar las operaciones de automatización del Service Desk, garantizando resolución efectiva de incidentes en un entorno TI complejo. El candidato ideal debe tener entre 5 y 8 años de experiencia en roles de Service Desk, dominio de herramientas como...

What success looks like in this role: Resumen de la Descripción del Puesto Estamos buscando un Analista de Automatización con experiencia para liderar operaciones de automatización de Service Desk de alta calidad dentro de un entorno de TI complejo y global. Este rol se centra en la excelencia operativa, la gestión de incidentes y la interacción con...

Unisys Bogota, D.C., Capital District, Colombia What Success Looks Like In This Role Resumen de la Descripción del Puesto Estamos buscando un Analista de Automatización con experiencia para liderar operaciones de automatización de Service Desk de alta calidad dentro de un entorno de TI complejo y global. Este rol se centra en la excelencia operativa, la...

This is a hybrid position - onsite 3x/week Zonar Systems, a leading technology firm headquartered in Seattle, WA, is seeking an experienced and bilingual Service Desk Manager to join our growing LATAM IT Operations team in Cali, Colombia. This role will oversee daily IT service delivery across both our U.S. and LATAM operations, managing local staff and...

A leading technology firm is seeking an experienced bilingual Service Desk Manager for their LATAM IT Operations in Cali, Colombia. This hybrid role involves overseeing IT support, managing a Service Desk Technician, and collaborating with MSPs. The candidate should have 2+ years of experience in a similar role, a strong technical background, and be fluent...

Descripción del puesto Analista de Soporte | LATAM – DB1 Group En DB1, cada servicio es más que resolver un problema: es crear confianza y aportar valor. Nuestro equipo transforma los retos en experiencias positivas que marcan la diferencia en el día a día de nuestros clientes. Si tienes empatía, agilidad y ganas de ayudar, aquí encontrarás un...

A leading fintech company based in Colombia is looking for a Service Desk Analyst. This role involves troubleshooting technical issues, managing user accounts, and collaborating effectively with teams to enhance IT efficiency. Candidates should have solid experience in IT Service Desk roles and a strong grasp of operating systems including Windows, Linux,...

Job Summary The Service Desk Analyst (L1) serves as the initial point of contact for users contacting our IT Service Desk, delivering the highest level of customer service. In this senior role, the analyst will be expected to handle multiple accounts, applying their expertise gained over time. Responsibilities include promptly addressing incoming calls,...

IT Service Delivery Team Lead - Bilingual English/Spanish - Remote in Colombia We are seeking an experienced and highly skilled IT Service Delivery Lead to oversee and optimize our Help Desk operations. The ideal candidate will have a strong background in IT service management, help desk operations, and service delivery best practices. This role will be...

Join to apply for the Service Desk Analyst III role at dLocal Location: dLocal Bogota, D.C., Capital District, Colombia What’s the opportunity? As an IT Service Desk Analyst at dLocal, you will serve as a technical point of contact for IT issues, bridging the gap between end‑user support and system administration. You will handle a range of incidents...