Senior IT Service Desk Analyst — Remote

Join Atlas Technica as a Sr. Systems Engineer to provide IT support and mentorship in a collaborative environment. USA Full-time DevOps / Sysadmin 4 days ago Join our IT team as a Power BI End User Support Technician, providing essential technical support and enhancing user experience. Customer Service Representative - Remote Join Touch Support as a Customer...

Job Summary The Service Desk Analyst (L1) serves as the initial point of contact for users contacting our IT Service Desk, delivering the highest level of customer service. In this senior role, the analyst will be expected to handle multiple accounts, applying their expertise gained over time. Responsibilities include promptly addressing incoming calls,...

Join to apply for the Service Desk Analyst III role at dLocal Location: dLocal Bogota, D.C., Capital District, Colombia What’s the opportunity? As an IT Service Desk Analyst at dLocal, you will serve as a technical point of contact for IT issues, bridging the gap between end‑user support and system administration. You will handle a range of incidents...

A leading IT service provider in Colombia is seeking a Service Desk Analyst (L1) to provide exceptional customer service and support. The role includes managing incidents, providing solutions, and maintaining case records. Candidates should have 2-4 years of technical support experience, be bilingual in English and Spanish, and possess a high school degree....

A global technology solutions company is seeking a Service Desk Specialist who excels at providing technical support for end-users. As a full-time independent contractor, you will work remotely, ensuring smooth IT operations and delivering exceptional customer experiences. Ideal candidates will have relevant technical support experience, effective...

GIGA IT Bogota, D.C., Capital District, Colombia Job Summary We are looking for a new IT Specialist Semisenior to join our multicultural team at a rapidly growing managed connectivity solutions provider that specializes in reliable internet. What You'll Do Network support Provide first‑level technical support for VoIP systems, networking issues, and...

A leading outsourcing company in Colombia is seeking a Service Desk Trainer & Quality Analyst to manage training processes and quality control. The ideal candidate will have strong communication skills in both English and Spanish, an educational background in Training, and a dedication to quality improvement. The role offers a permanent contract, various...

A remote IT support provider is seeking a Help Desk II / Tier 2 IT Support Specialist to deliver reliable technical support. The ideal candidate has 2-3 years of experience in handling IT support requests in a structured environment. Responsibilities include troubleshooting and resolving hardware/software issues, documenting procedures, and managing user...

Job Title IT Support Analyst (External Job Title: IT Support Analyst DCS) – Full‑time, BOG (hybrid). Location Bogotá, D.C., Capital District, Colombia About the Business Area The Amadeus Global Customer Care group provides 2nd and 3rd Level Service Desk support for Amadeus Airline customers using Amadeus Products and Solutions (Reservation, Inventory,...

A leading tech partner is seeking an Associate Help Desk Support Specialist in Latin America. The role involves being the first point of contact for IT support, assisting with hardware and software setup, and troubleshooting issues. Candidates should have experience in IT support, proficiency with Windows and MacOS, and excellent communication skills in...