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Senior Customer Service Representative Floowi Inc ·

hace 2 semanas


WorkFromHome, Colombia Floowi, Inc. A tiempo completo

Floowi connects top LATAM professionals with leading U.S. companies through remote talent solutions. Our mission is to make LATAM the world’s premier hub for growth and excellence. About our Client: A U.S.-based service provider that handles end-to-end vehicle registration, titling, and related compliance through an online model. Offerings include document processing, out-of-state registration pathways, and guided workflows to make on- and off-road vehicles street legal for consumers and businesses across multiple jurisdictions. The organization operates as a B2C/B2B partner focused on speed, accuracy, and a fully digital experience. ✍ Short Description: We’re seeking a Senior Customer Service Representative to deliver exceptional support across multiple internal brands. The role manages high-volume inbound and outbound communications, resolves issues efficiently, and maintains accurate records in CRM or ticketing systems. Success requires adapting to different processes, shifting priorities, and brand nuances while consistently driving customer satisfaction in a fast-paced environment. Location: 100% Remote (LATAM only) Language Requirements: Advanced English (C1+)⏰ Schedule: Full-time, aligned with EST