Ecommerce Platform Operations Specialist
hace 3 semanas
Purpose and Relevance for the Organization:
The Platform Operations team at Adecco Colombia S.A. is seeking a highly skilled and versatile Ecommerce Platform Operations Specialist to drive business value from the rapidly transforming platform landscape for the LAM market.
The ideal candidate will manage day-to-day operations for the Lam eCommerce storefront, develop key relationships, and drive key performance indicators (KPIs). A passion for Data Science and data-driven processes is a significant advantage.
Our Vision as Platform Operations team is to drive maximum business value led by consumer insights and brand desire, focusing on continuous improvements, site performance, system expertise, and platform health.
Key Responsibilities:
The Ecommerce Platform Operations Specialist will be responsible for maintaining the applications landscape performance and key business processes for the .com across LAM, including articles data replication, inventory, payment, and backend integration based on consumer needs.
They will monitor KPIs, track incident management and business demand, including business case management and RFC Management (request for change). Additionally, they will manage day-to-day operations of the Adidas Lam Salesforce Cloud Commerce storefront.
The successful candidate will define, lead, drive, support, and negotiate incident management process SLA based on business requirements and needs. They will also plan and coordinate platform-level topics for hype/product launches and commercial activations.
Responsibilities include leading, driving, supporting, and communicating with corresponding areas to manage TEST Management for Front End application landscape, including releases on a weekly basis based on global standards including SIT. UAT activities will also be a key part of the role.
Requirements:
The ideal candidate will have a strong understanding of Ecommerce platform operations, including day-to-day operations management, key relationship development, and KPI-driven performance. They will also possess excellent communication and negotiation skills.
Salary: The estimated salary for this role is between $50,000 and $70,000 per year, depending on experience and qualifications.
Benefits: Adecco Colombia S.A. offers a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.
Location: This role is based in LAM, with occasional travel to other locations as required.
How to Apply: If you are a motivated and experienced Ecommerce Platform Operations Specialist looking for a new challenge, please submit your application, including your resume and a cover letter, to the Adecco Colombia S.A. recruitment team.
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