Digital Operations Specialist

hace 1 mes


Bogotá, Bogotá D.E., Colombia Adidas A tiempo completo

At Adidas, we are seeking a highly skilled Digital Operations Specialist to join our team. This role will play a pivotal part in the continued growth and overall success of our Partner Program. The ideal candidate will have a solution-oriented mindset and be able to identify opportunities and work through evolving challenges in an effective and collaborative way.

About the Role

This position will be responsible for supporting the order and system integrity for both marketplace and dropship partners. This includes monitoring and processing POs, ship confirmations, cancellations, and invoices for all partners within our technical ecosystem. The goal will be to ensure all order messages are executed successfully within their individual SLAs in collaboration with SCM.

Key Responsibilities
  • Manage daily internal and external reporting dashboards to monitor orders/messages outside of SLA
  • Establish Partner Program specific KPIs across multiple dashboards
  • Manage shared inbox for external and internal communications, escalate issues to managers, and assist with connections to key stakeholders
  • Minimize open orders within platforms and vendors
  • Point of contact for order inquiries for all dropship and/or marketplace partners

The successful candidate will have 2-3 years of professional work experience and a degree from college/university with focus on business administration, ecommerce/digital, IT, or related areas. Experience in eCommerce, omnichannel, digital commerce operations, project management is preferred. We offer a competitive salary of $85,000 per annum.

About Us

Adidas is a global leader in the sportswear industry. We celebrate diversity, support inclusiveness and encourage individual expression in our workplace. We do not tolerate harassment or discrimination towards any applicants or employees. We are an equal opportunity employer.



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