ServiceNow HR Systems Developer

hace 7 días


Bogotá, Bogotá D.E., Colombia UPS A tiempo completo

Job Title: ServiceNow HR Systems Developer

This role involves designing, developing, and implementing global Human Resources Systems/Integrations using ServiceNow. The ideal candidate will collaborate with stakeholders to establish and implement systems that reduce errors and improve efficiency.

Key Responsibilities:

  • Configure ServiceNow business processes, forms, knowledge base, case/incident management, and reports in partnership with IT and Human Resources.
  • Manage test scripts and defects, and review recurring issues to identify possible problem triggers and best resolution.
  • Support security and internal/external systems audits, and ensure system access meets compliance.
  • Manage reported production issues through help desk case management tool, and work with internal work groups and external vendors on resolutions.
  • Evaluate the impact of new and modified applications/integrations on existing applications, and work with IT to coordinate conversions of existing applications.
  • Conduct user audits to validate correct system access.

Requirements:

  • Previous HR Systems experience with ServiceNow and HR functional knowledge of HR processes.
  • Ability to support global time zones as needed for systems testing and releases.
  • Min 2-5 years of relevant experience, with ServiceNow configuration experience required.
  • Advanced English Skills (B2+, C1, C1+).
  • Education: Bachelor's Degree or Intl Equivalent.


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