Global Customer Care Specialist
hace 4 semanas
We are seeking a talented Customer Support Representative to join our dynamic team at Wow24-7 Inc.
About the RoleThis is a fantastic opportunity for someone who is passionate about delivering exceptional customer experiences and has excellent communication skills in Spanish and English. As a key member of our support team, you will be responsible for addressing customer inquiries via various channels, identifying customer needs, and providing solutions to resolve technical issues.
Responsibilities- Provide top-notch customer support via phone, email, or chat
- Identify customer needs and offer guidance on product features
- Collaborate with colleagues to resolve feature requests and workarounds
- Keep customers informed about new features and functionalities
- Resolve technical issues through diligent follow-up
- Exceptional communication skills in Spanish and English
- Background in customer support or call center operations (a plus)
- Flexibility to accommodate different time zones
- Team-oriented mindset and passion for continuous learning
- Competitive salary: $35,000 - $45,000 per year
- Remote work opportunities
- Paid training and probation period
- Dynamic and cooperative work environment
- Opportunity to grow professionally
At Wow24-7 Inc., we value our employees' growth and well-being. Our company culture is built on trust, respect, and open communication. If you're looking for a challenging and rewarding role that allows you to make a real impact, then this is the perfect opportunity for you.
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