Global Customer Care Specialist

hace 4 semanas


Colombia Wow24-7 Inc. A tiempo completo

We are seeking a talented Customer Support Representative to join our dynamic team at Wow24-7 Inc.

About the Role

This is a fantastic opportunity for someone who is passionate about delivering exceptional customer experiences and has excellent communication skills in Spanish and English. As a key member of our support team, you will be responsible for addressing customer inquiries via various channels, identifying customer needs, and providing solutions to resolve technical issues.

Responsibilities
  • Provide top-notch customer support via phone, email, or chat
  • Identify customer needs and offer guidance on product features
  • Collaborate with colleagues to resolve feature requests and workarounds
  • Keep customers informed about new features and functionalities
  • Resolve technical issues through diligent follow-up
Requirements
  • Exceptional communication skills in Spanish and English
  • Background in customer support or call center operations (a plus)
  • Flexibility to accommodate different time zones
  • Team-oriented mindset and passion for continuous learning
What We Offer
  • Competitive salary: $35,000 - $45,000 per year
  • Remote work opportunities
  • Paid training and probation period
  • Dynamic and cooperative work environment
  • Opportunity to grow professionally
Why Choose Us?

At Wow24-7 Inc., we value our employees' growth and well-being. Our company culture is built on trust, respect, and open communication. If you're looking for a challenging and rewarding role that allows you to make a real impact, then this is the perfect opportunity for you.



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