Quality Process Enhancement Specialist

hace 2 semanas

Medellín, Antioquia, Colombia Lean Tech A tiempo completo
Quality Process Enhancement Specialist Role at Lean Tech

At Lean Tech, we are dedicated to driving innovation and excellence in the technology sector. As a Quality Process Enhancement Specialist, you will play a pivotal role in enhancing internal processes to ensure stakeholders achieve optimal results.

This position involves creating and standardizing documentation, facilitating process mapping, and synthesizing process metrics into actionable reports. The analyst will collaborate with teams to gather and document process requirements and specifications, ensuring accurate documentation and process execution.

Your key responsibilities will include:

  • Maintaining visual process maps to document and analyze workflows, ensuring stakeholders comprehend the process structure and identify improvement areas.
  • Developing and updating Standard Operating Procedures (SOPs) for consistency and error reduction, serving as a reference for process execution.
  • Collaborating with teams to gather and document process requirements and specifications through interviews, surveys, or workshops, facilitating accurate documentation.
  • Maintaining version control for all process documentation to ensure accuracy and accessibility of up-to-date information for stakeholders.
  • Providing support in the Phalanx program, overseeing the recruitment and training of new members to maintain program quality.
  • Identifying and escalating technical issues (bugs) reported by users from the Phalanx and other applications, collaborating with technical teams for resolution.
  • Analyzing and reporting on cases to identify improvement opportunities in processes, contributing to strategic decision-making.
  • Proposing and supporting process improvements with a focus on quality and efficiency to enhance process outcomes and align with strategic goals.
  • Utilizing data, statistics, and metrics to create comprehensive reports that aid in decision-making and process optimization.

To excel in this role, you will need:

  • A Bachelor's degree in Industrial Engineering or a related field
  • Strong communication skills and ability to work collaboratively in a team
  • Proficiency in process mapping and documentation (e.g., using Visio or Lucidchart)
  • Experience with OKR methodology and process support
  • Intermediate to advanced English proficiency (B2 level)
  • Ability to identify and propose process improvements
  • Experience with data analysis and reporting, particularly using Excel
  • Familiarity with version control for process documentation
  • Problem-solving skills and attention to detail
  • Experience with specific quality resource management software is a plus
  • Knowledge of tools like Jira or ClickUp for issue management

If you are passionate about process improvement and quality management, and are eager to contribute to a dynamic and growing organization, we encourage you to apply for this exciting opportunity.

Why Lean Tech

  • Join a powerful tech workforce and help us change the world through technology
  • Professional development opportunities with international customers
  • Collaborative work environment
  • Career path and mentorship programs that will lead to new levels

  • Senior Quality Assurance Specialist for Global Projects

    hace 2 semanas

    Medellín, Antioquia, Colombia CI&T Software S.A. A tiempo completo

    We are a global tech transformation company, CI&T, seeking a detail-oriented and innovative Senior Quality Assurance Specialist to enhance our quality assurance and testing processes.The ideal candidate will have a strong focus on quality assurance and test automation, with experience in designing and implementing automated tests, improving test coverage,...

  • Senior Software Quality Assurance Specialist

    hace 5 días

    Medellín, Antioquia, Colombia Ci&T A tiempo completo

    We are CI&T, a global tech transformation company with 30 years of experience and 6,000 employees across 5 continents. We operate in design, strategy, and engineering for top brands, helping clients unlock technology's full potential as a force for good.About the RoleWe're seeking an innovative Senior Software Quality Assurance Specialist to join our...

  • Quality Process Analyst

    hace 2 semanas

    Medellín, Antioquia, Colombia Lean Tech A tiempo completo

    Lean Tech is a pioneering technology company dedicated to driving innovation and excellence in the industry.We are seeking a highly skilled Quality Process Analyst - Data Optimization Specialist to join our team. This role will play a crucial part in enhancing internal processes to ensure stakeholders achieve optimal results.The ideal candidate will have a...

  • Quality Assurance Specialist

    hace 4 semanas

    Medellín, Antioquia, Colombia HEALTH PRIME INTL LLC A tiempo completo

    Job SummaryHealth Prime Intl LLC is seeking a highly motivated Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will be responsible for reviewing revenue cycle management transactions and other processes to ensure quality, prompt payment, and adherence to our organization's policies and procedures.Key...

  • Quality Assurance Specialist

    hace 3 semanas

    Medellín, Antioquia, Colombia Holcim A tiempo completo

    We are seeking a Quality Assurance Specialist to join our team. The ideal candidate will have experience in quality assurance and be able to conduct quality control checks.In this role, you will be responsible for ensuring the quality of our products and identifying areas for improvement. You will work closely with our production team to implement quality...

  • HC Quality Support Center Specialist

    hace 3 semanas

    Medellín, Antioquia, Colombia UPS A tiempo completo

    Job Title: HC Quality Support Center SpecialistJob Description:The HC Quality Support Center Specialist will oversee the performance and activities within the HC Quality Support Center. This role communicates the quality policy and objectives to ensure alignment with healthcare guidelines and ISO 9001/ISO 13485 requirements. The specialist develops standard...

  • Quality Assurance Specialist

    hace 1 mes

    Medellín, Antioquia, Colombia Neostella A tiempo completo

    Quality Assurance SpecialistAt Neostella, we're committed to delivering exceptional solutions that meet the unique needs of our clients' businesses. To achieve this, we're seeking a skilled Quality Assurance Specialist to join our team.Key ResponsibilitiesReview and analyze specification documents, design documents, and user stories to identify testing...

  • Healthcare Experience Enhancement Specialist

    hace 1 semana

    Medellín, Antioquia, Colombia Third Way Health, Inc. A tiempo completo

    About Third Way Health, Inc.We are a leading healthcare technology platform provider dedicated to enhancing the patient experience in the US. Our mission is to support physicians and improve the overall healthcare experience for patients from all backgrounds.Job Summary:We are seeking a full-time Healthcare Experience Enhancement Specialist for our Patient...

  • IT Process Analyst Specialist

    hace 4 semanas

    Medellín, Antioquia, Colombia Recooty A tiempo completo

    Job Overview at RecootyAt Recooty, we are seeking a highly skilled IT Process Analyst Specialist to join our team. This is a fantastic opportunity to work with a dynamic organization that values innovation and customer satisfaction.Job DescriptionAs an IT Process Analyst Specialist, you will be responsible for defining configuration specifications and...

  • Transformational Quality Assurance Specialist

    hace 4 semanas

    Medellín, Antioquia, Colombia Sofka A tiempo completo

    About SofkaWe are a company with a clear purpose: to transform people's lives by being the most trusted technology partner.Job OverviewAs a Transformational Quality Assurance Specialist, you will be part of a team that is passionate about coaching teams through training, interested in process innovation, development and research on topics related to quality...

  • Quality Assurance Specialist

    hace 4 semanas

    Medellín, Antioquia, Colombia Minacs A tiempo completo

    About the RoleThe Quality Assurance Specialist is a key member of our team, responsible for ensuring the highest standards of quality in our customer interactions. Located in Medellin, Colombia, this role offers a unique opportunity to make a meaningful impact in a dynamic and fast-paced environment.Job SummaryWe are seeking a highly motivated and...

  • Quality Assurance Specialist

    hace 6 días

    Medellín, Antioquia, Colombia Minacs A tiempo completo

    About the RoleWe are seeking a skilled and detail-oriented Quality Assurance Specialist to join our team in Medellin, Colombia. As a key member of our quality assurance department, you will play a crucial role in ensuring that our services meet the highest standards of quality.ResponsibilitiesEvaluate and monitor inbound and outbound calls, as well as other...

  • Quality Assurance Specialist

    hace 3 semanas

    Medellín, Antioquia, Colombia Ventura TRAVEL A tiempo completo

    At Ventura TRAVEL, we are seeking a skilled Quality Assurance Specialist to join our IT Department. In this role, you will be responsible for ensuring the quality and reliability of our software solutions.Key Responsibilities:Develop and execute test plans to identify and prevent software defectsCollaborate with developers and stakeholders to align testing...

  • Quality Assurance Specialist

    hace 4 semanas

    Medellín, Antioquia, Colombia RVStaffing A tiempo completo

    RedValley is seeking a skilled Quality Assurance Specialist to ensure the highest standards of quality in our services. As a proactive and strategic professional, you will play a pivotal role in guaranteeing that our services meet established specifications and requirements.Key Responsibilities:Conduct routine audits and analysis of the quality of our...

  • Software Quality Assurance Engineer

    hace 4 semanas

    Medellín, Antioquia, Colombia Https:Www.Energyjobline.ComSitemap A tiempo completo

    Job Title: Software Quality Assurance Engineer - Automation SpecialistAbout the Role:We are seeking a skilled Software Quality Assurance Engineer to join our team as an Automation Specialist. In this role, you will be responsible for developing and executing automated tests to ensure product quality.Key Responsibilities:- Interpret functional requirements...

  • Software Quality Assurance Specialist

    hace 1 mes

    Medellín, Antioquia, Colombia Linqia A tiempo completo

    Role:Linqia is seeking a skilled Software Quality Assurance Specialist to develop and execute tests, ensuring product quality. As a key member of our team, you will estimate, plan, and coordinate testing activities, identifying and documenting quality issues and defects in our defect tracking system.Responsibilities:Interpret functional requirements and...

  • Quality Assurance Specialist

    hace 1 mes

    Medellín, Antioquia, Colombia Neostella A tiempo completo

    At Neostella, we're committed to delivering exceptional software solutions that meet the unique needs of our clients. To achieve this, we're seeking a Quality Assurance Specialist to lead our quality assurance efforts on a cutting-edge project. The ideal candidate will have a strong QA mindset, a passion for evaluating quality, and a proven ability to build...

  • Senior Quality Assurance Tester, Colombia

    hace 2 semanas

    Medellín, Antioquia, Colombia CI&T Software S.A. A tiempo completo

    CI&T Software S.A. is seeking a skilled Senior Quality Assurance Tester to join our team in Colombia. As a key member of our quality assurance team, you will be responsible for ensuring the highest standards of quality in our software solutions.Key Responsibilities:Test Automation: Design, develop, and maintain automated tests and test frameworks to validate...

  • Quality Assurance Specialist

    hace 4 semanas

    Medellín, Antioquia, Colombia TaskUs A tiempo completo

    About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies. Our company helps clients represent, protect, and grow their brands by leveraging a cloud-based infrastructure.The People First culture at TaskUs has enabled the company to expand its workforce to approximately...

  • Senior Business Process Optimization Specialist

    hace 3 semanas

    Medellín, Antioquia, Colombia AgileEngine A tiempo completo

    Senior Business Process Optimization SpecialistWe are seeking a Senior Business Process Optimization Specialist to join our team in Medellin, Colombia.Achieve process excellence through the analysis and optimization of internal processes, ensuring efficient project execution and delivery.Process Management & Optimization:Pick up various internal requests and...