Global Delivery Strategist

hace 7 días


Medellín, Antioquia, Colombia Kyndryl A tiempo completo

Company Overview


Kyndryl is a global leader in designing, building, managing, and modernizing mission-critical technology systems.



About the Role


We are seeking an experienced Delivery Partner to join our team. As a crucial member of our organization, you will be responsible for forging powerful business-to-business relationships with our customers.



Key Responsibilities



  • Develop and execute delivery strategies that meet customer needs and drive business growth.
  • Lead cross-functional teams to deliver complex services and solutions.
  • Manage large business-to-business multi-year service contracts and ensure customer satisfaction.
  • Act as a trusted advisor to customers, providing expert guidance on Kyndryl's offerings and services.
  • In-depth knowledge of business controls and cost accounting to manage contract P&Ls.


Requirements



  • X years of experience in project and/or service delivery.
  • Ability to team effectively across a large organization to bring together high-performing cross-functional teams.
  • Ability to represent seamless customer solutions by integrating multiple service areas.
  • Ability to govern large business-to-business multi-year service contracts.
  • Ability to become a customer-trusted advisor who can recognize business needs and follow through to revenue-expanding wins.
  • In-depth knowledge of business controls and cost accounting with ability to manage a large contract P&L.


Preferred Qualifications



  • Bachelor's degree.
  • Six Sigma, PMP, and/or ITIL certifications.
  • Successful long-term customer relationship management.


What We Offer



  • A competitive salary of $120,000 per year.
  • Ongoing professional development opportunities to enhance skills and career growth.
  • A dynamic and diverse team of industry experts passionate about innovation and collaboration.
  • State-of-the-art resources and Fortune 100 clients offering opportunities to innovate and build new capabilities.
  • Comprehensive benefits package to support well-being and work-life balance.


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