Performance Optimization Specialist

hace 1 semana

Bogotá, Bogotá D.E., Colombia Dialectica A tiempo completo

About Dialectica

Dialectica is a leading provider of information services, empowering business professionals worldwide with real-time insights from industry experts.

Our mission is to deliver the most trusted and innovative knowledge-sharing platform, recognized for its excellence by top-tier organizations.

We're driven by a passion for customer satisfaction and have been acknowledged as one of Europe's fastest-growing companies by the Financial Times for 4 consecutive years.

Our values - Respect, Teamwork, Ownership, and Growth Mindset - serve as a foundation for our culture, shaping how we work and what we stand for.

**About the Role**

We're seeking an exceptional Performance Optimization Specialist to drive continuous improvement initiatives, leveraging analytics to optimize performance and streamline processes. As a key member of our team, you'll collaborate with cross-functional teams to foster a culture of innovation and data-driven decision making.

**Responsibilities**

Support Operational Management Systems

  • Implement and maintain structured systems to facilitate alignment, accountability, and problem-solving among operational teams.
  • Evolving these systems to adapt to changing environments.

Own Operational Analytics

  • Establish analytical frameworks to track and analyze key operational metrics, providing actionable insights to inform decision-making and drive performance improvements.
  • Spearhead initiatives to upskill operational teams in data analysis techniques, fostering a culture of analytical thinking and empowering employees to leverage data effectively.
  • Collaborate with other analytical teams to share best practices, leverage expertise, and ensure alignment in data analysis methodologies and insights.

Systematize Operational Processes

  • Identify best practices within operational processes and establish them across teams, ensuring uniformity and efficiency in execution.
  • Evaluate operational workflows to identify areas for improvement, implementing proactive solutions to enhance efficiency and effectiveness.

Drive Change in the Organization

  • Champion a culture of continuous improvement by leading change initiatives that align with strategic objectives and enhance operational effectiveness.
  • Promote the adoption of data-driven decision making and process automation.

Requirements

  • Bachelor's degree or higher in Business Management, Economics, Engineering, or equivalent.
  • Up to 1 year experience in Operations Roles (Operations Strategy, Analytics, or similar). Ideal profile has had experience in a high-paced startup environment.
  • Excellent interpersonal and communication skills, with the ability to influence and engage stakeholders at all levels.
  • Advanced Spreadsheet skills (mastery of advanced formulas, automation of reports, and data manipulation techniques).
  • SQL knowledge (basic to intermediate).
  • Project and/or Change Management is a plus.
  • Proficient in English.

Benefits

We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive rewards package includes support for flexible working arrangements and career development through Learning & Development opportunities, plus benefits that suit your needs.

Plus, we offer:

  • A diverse and inclusive culture supported through various initiatives.
  • The freedom and flexibility to handle your role in a way that's right for you.

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