ServiceNow Administrator

hace 1 semana

Bogotá, Bogotá D.E., Colombia Scotiabank A tiempo completo

About the Role

We are seeking a highly skilled ServiceNow Administrator to join our Global Technology and Enterprise Platforms team at Scotiabank. As a key member of our team, you will be responsible for delivering, maintaining, and supporting the enterprise ServiceNow application in a fast-paced environment.

Key Responsibilities

  • Contribute to the overall success of the Global Technology and Enterprise Platforms team by executing individual goals, plans, and initiatives in support of the team's business strategies and objectives.
  • Ensure all activities conducted are in compliance with governing regulations, internal policies, and procedures.
  • Deliver day-to-day operations, new project initiative involvement, and stability of the existing deployed modules.
  • Be reachable 24x7 by rotational pager to ensure system availability.

Requirements

  • At least 3+ years of hands-on technical working experience as a ServiceNow Administrator in a medium or large enterprise organization.
  • At least 2+ years of hands-on working experience as a member of a medium or large sized help desk.
  • Experience with ServiceNow ITSM modules, e.g., Incident, Problem, Change.
  • Knowledge and/or experience working with Operating Systems (Linux, Windows).
  • Knowledge of networking concepts such as IP Addressing, Firewalls, ports.
  • Good time management skills to succeed with shifting priorities over multiple assignments on projects/programs.
  • Completion or in the process of completing the ServiceNow System Administrator certification is an asset.
  • Knowledge and understanding of Java scripting is a definite asset.
  • Understand how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions.
  • Actively pursue effective and efficient operations of his/her respective areas in accordance with Scotiabank's Values, its Code of Conduct, and the Global Sales Principles.

Working Conditions

Work in a standard office-based environment; non-standard hours are a common occurrence.

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