Global Technology and Enterprise Platforms Specialist
hace 1 semana
About the Role
We are seeking a highly skilled ServiceNow Administrator to join our team at Scotiabank. As a key member of our Global Technology and Enterprise Platforms team, you will be responsible for delivering, maintaining, and supporting the enterprise ServiceNow application in a fast-paced environment.
Key Responsibilities
- Ensure system availability and stability of the existing deployed modules
- Deliver new project initiatives and day-to-day operations
- Provide support to the Manager of Scotia ServiceNow Support
- Work collaboratively with cross-functional teams to drive business strategies and objectives
- Ensure compliance with governing regulations, internal policies, and procedures
Requirements
- At least 3+ years of hands-on technical working experience as a ServiceNow Administrator in a medium or large enterprise organization
- At least 2+ years of hands-on working experience as a member of a medium or large sized help desk
- Experience with ServiceNow ITSM modules, such as Incident, Problem, and Change
- Knowledge of operating systems (Linux, Windows) and networking concepts (IP Addressing, Firewalls, ports)
- Good time management skills and ability to work under pressure
- Completion or in the process of completing the ServiceNow System Administrator certification is an asset
Working Conditions
Work in a standard office-based environment; non-standard hours are a common occurrence.
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