Customer Growth Strategist
hace 1 semana
Role Overview
Cloudbeds, a leading platform in the hospitality industry, is seeking a talented Customer Growth Manager to join its team. As a key member of the sales team, you will be responsible for driving growth through upselling and cross-selling to existing customers.
Key Responsibilities
- Proactively identify opportunities within the existing customer base through strategic account analysis and regular communication.
- Develop and maintain strong relationships with key stakeholders and decision-makers.
- Collaborate with the onboarding and product teams to ensure smooth implementation of upsold products.
- Meet and exceed targets and revenue goals set by the customer growth management team.
- Prepare and deliver persuasive sales presentations, proposals, and product demonstrations.
Requirements
- Hospitality experience and/or education.
- Proven track record of success in sales, with a focus on upselling or account management.
- Strong understanding of hospitality industry trends, challenges, and business operations.
- Excellent communication, negotiation, and interpersonal skills.
- Ability to build and maintain long-term relationships with clients.
- Self-motivated, goal-oriented, and results-driven with a passion for exceeding targets.
- Proficiency in CRM software (Salesforce) and Google Business Suite.
About Us
Cloudbeds is a remote-first company that prioritizes its employees' well-being and provides opportunities for growth and development. We are committed to fostering an inclusive culture that celebrates diversity and promotes bold thinking.
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