Client Intake Specialist
hace 3 semanas
Company Overview
Price Benowitz, LLP is a mid-sized law firm with a strong presence in the Washington, D.C. area. Our core values of Passion, Integrity, and Excellence drive our commitment to delivering exceptional results for our clients.
Job Summary
We are seeking a highly motivated and organized Client Intake Specialist to join our team. The successful candidate will be responsible for interacting with prospective clients, evaluating potential cases, and establishing a positive relationship between the client and our firm.
Responsibilities and Duties
- Evaluate potential cases based on established criteria and sign those cases over the phone.
- Promptly and professionally answer a high volume of inbound calls.
- Respond to potential clients via phone, email, and chat.
- Coordinate and assist with the intake schedules for attorneys or intake attorneys as needed.
- Perform client relation responsibilities to ensure customer satisfaction.
Qualifications and Skills
- Prior client intake experience is highly preferred.
- Strong sales skills and ability to multitask in a fast-paced environment.
- Excellent verbal, interpersonal, and written communication skills.
- Ability to exercise flexibility, initiative, good judgment, and discretion.
- Fluency in English is required.
What We Offer
As a Client Intake Specialist at Price Benowitz, LLP, you will have the opportunity to work with a dynamic team of professionals who are passionate about delivering exceptional results for our clients. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
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