Strategic Client Growth Manager

hace 4 días

Bogotá, Bogotá D.E., Colombia Publicis Groupe Holdings B.V A tiempo completo

Overview

We are seeking a Strategic Client Growth Manager to join our sales team in Colombia. This pivotal role will play a crucial part in maintaining and nurturing existing business relationships while driving the renewal of accounts with a focus on Media, Advertising, and Data platforms.

Achievements

  • Cultivate and strengthen relationships with assigned accounts, promoting awareness of Epsilon's solutions and fostering long-term partnerships.
  • Collaborate with clients to understand their business objectives, campaign briefs, and target audiences, and strategize how Epsilon's offerings can effectively meet their needs.
  • Drive product adoption and revenue growth by implementing strategic cross-selling and upselling initiatives tailored to each client's unique requirements.
  • Serve as an advocate for client training and service enhancements, ensuring that customer needs are met with excellence and efficiency.
  • Lead the renewal process for existing accounts, surpassing renewal targets through proactive engagement and exceptional service delivery.

Requirements

To succeed in this role, you should have:

  • 5 years' experience selling Advertising and/or Marketing technology products, preferably at multinational or leading national companies.
  • Demonstrated track record of successfully managing a diverse portfolio of accounts, with a focus on delivering exceptional customer service and driving business growth.
  • Deeply committed to delivering a superior customer experience, with a strong orientation towards customer satisfaction and retention.
  • Exceptional communication skills, adept at conveying complex ideas and building rapport with clients and internal teams.
  • Highly collaborative and team-oriented, excelling in fast-paced, cross-functional environments.
  • Self-motivated and results-driven, with a focus on surpassing performance targets.

Benefits

Epsilon offers a competitive salary range of $80,000 - $120,000 per year, depending on experience, plus benefits including:

  • 15 days of holidays, LATAM rest week at the end of the year, flex-Fridays (working until noon every other week)
  • Hybrid work scheme, medical insurance, language training (English and/or Portuguese), professional development, employee recognition, health awareness benefits, home internet fee.

About Epsilon

Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. With over 9,000 employees worldwide, we pride ourselves on our industry-leading culture and values:

  • Act with integrity. We are transparent and have the courage to do the right thing.
  • Work together to win together. We believe collaboration is the catalyst that unlocks our full potential.
  • Innovate with purpose. We shape the market with big ideas that drive big outcomes.
  • Respect all voices. We embrace differences and foster a culture of connection and belonging.
  • Empower with accountability. We trust each other to own and deliver on common goals.

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