Customer Service Representative

hace 3 semanas


Bogotá, Bogotá D.E., Colombia Buscojobs Colombia A tiempo completo
About Us

We are a leading company with a presence in over 91 countries, certified as one of the best companies to work for by Great Place to Work. We continuously innovate and strive for excellence.

Job Summary

As a Customer Service Associate, you will respond to customer inquiries, provide exceptional service, and work with confidential information while maintaining discretion. You will aim to resolve issues promptly and professionally.

Key Responsibilities
  • Respond to all customer inquiries in a timely and efficient manner.
  • Provide excellent customer service by actively listening to customers and addressing their concerns.
  • Work with confidential customer information while maintaining sensitivity and discretion.
  • Aim to resolve issues on the first interaction by being proactive, patient, and understanding.
Requirements
  • You must be an advanced English speaker who is empathetic, responsible, and proactive.
  • You should be a good listener who enjoys helping others.
Benefits
  • You will enjoy a salary of $2074.000 COP per month, plus 15% performance bonuses.
  • Our company offers growth opportunities, paid training, and long-term contracts.
  • We also provide career development programs, a coworkers fund, and a volunteering program.
Additional Information

The ideal candidate should have experience in customer service, but it is not mandatory. We offer a 36-hour workweek, weekends off, and the opportunity to connect with other cultures as part of our largest interactions team.

Salario:$2074.000 COP/MONTH.
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