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Medical Intake Specialist

hace 2 meses


Bogotá, Bogotá D.E., Colombia BruntWork A tiempo completo
Job Summary

This is a remote position that requires excellent communication skills and experience working with US clients.

Schedule: Monday-Friday, 8:30am-5:00pm with 30 mins unpaid lunch Anaheim, California Time

Responsibilities
  • Answering incoming calls and addressing patient questions or concerns.
  • Gathering personal information such as name, age, contact details, and insurance information.
  • Recording medical history, including past illnesses, surgeries, medications, allergies, and family health history.
  • Documenting current symptoms and health concerns.
  • Verifying insurance coverage and eligibility.
  • Entering collected information into the healthcare facility's e-clinical work (ECW) system.
  • Coordinating with other healthcare providers to ensure the patient's information is accurately conveyed.
  • Scheduling appointments and procedures.
Requirements
  • Minimal to Zero accent.
  • Excellent English communication skills.
  • Experience working with US clients.
  • Experience in EHR/EMR tools.
  • Background in E-clinical Works (ECW) is highly preferred but not required.
  • At least 2 years of experience in healthcare account or medical field.
  • Capable of handling heavy phone calls.
  • Must be a leader, dedicated, and responsible.
Perks
  • Permanent work from home.
  • Immediate hiring.
  • Steady freelance job.