Bilingual Medical Intake Coordinator

hace 6 días


Bogotá, Bogotá D.E., Colombia BruntWork A tiempo completo
Job Title: Bilingual Medical Intake Agents

This is a remote position that requires excellent communication skills in English and Spanish.

Schedule: Monday-Friday, 8:30am-5:00pm with 30 minutes unpaid lunch Anaheim, California Time

Responsibilities:
  • Answering incoming calls, approximately 40 to 50 calls per day.
  • Addressing patient questions or concerns.
  • Gathering personal information, including name, age, contact details, and insurance information.
  • Recording medical history, including past illnesses, surgeries, medications, allergies, and family health history.
  • Documenting current symptoms and health concerns.
  • Verifying insurance coverage and eligibility.
  • Entering collected information into the healthcare facility's e-clinical work (ECW) system.
  • Coordinating with other healthcare providers to ensure accurate information conveyance.
  • Scheduling appointments and procedures.
  • Performing general medical office tasks.
Requirements:
  • Minimal to zero accent.
  • Excellent English and Spanish communication skills.
  • Experience working with US clients.
  • Experience in EHR/EMR tools.
  • Background in E-clinical Works (ECW) is highly preferred but not required.
  • At least 2 years of experience in healthcare account or medical field.
  • Capable of handling heavy phone calls.
  • Must be a leader, dedicated, and responsible.
  • Strong attention to detail and organization skills.
Independent Contractor Perks:
  • Permanent work from home.
  • Immediate hiring.
  • Steady freelance job.


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