Legal Intake Coordinator

hace 7 días


Bogotá, Bogotá D.E., Colombia Reclatam A tiempo completo

We are seeking a highly motivated and experienced Legal Intake Coordinator to join our team at Reclatam, a personal injury/employment law firm based in California. This is a full-time, remote position, with the schedule aligned to Pacific Standard Time (PST). The ideal candidate must have previous intake experience in a U.S.-based law firm, excellent English proficiency, and strong customer service skills. Responsibilities: Key Responsibilities:

  • Handle client intake calls and emails in both English and Spanish
  • Gather and input detailed information about potential cases
  • Provide excellent customer service to all prospective clients
  • Maintain up-to-date and accurate records in the firm's case management system
  • Follow up with leads and schedule consultations for attorneys
  • Work closely with attorneys and support staff to ensure smooth case intake processes
Qualifications: Requirements:
  • Bilingual (English/Spanish) with excellent written and verbal communication skills
  • Prior experience as an intake specialist in a U.S.-based law firm (required)
  • Strong customer service skills and ability to empathize with potential clients
  • Proficiency with case management software and strong attention to detail
  • Ability to work independently and efficiently in a fast-paced environment
  • Experience in personal injury or employment law (preferred)
At Reclatam, we are an equal opportunity employer. Candidates from all backgrounds are encouraged to apply. No cover letter is required; simply submit a short introduction video sharing your professional background and why you are interested in the role.
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