Quality Assurance Functional Manager
hace 7 días
We are seeking a highly skilled Quality Assurance Functional Manager to join our team at ScotiaTech. As a key member of our Quality Assurance team, you will be responsible for ensuring the highest quality of service in the delivery of Branch initiatives.
Key Responsibilities- Lead and oversee Enterprise Technology - Quality Assurance in ensuring business strategies, plans, and initiatives are executed and delivered in compliance with governing regulations, internal policies, and procedures.
- Manage acceptance testing of assigned new and changed systems that affect Executive Offices, Enterprise Applications, and Centralized Units.
- Control changes in the application systems to maintain system integrity in the Production environment.
- Ensure all activities conducted are in compliance with governing regulations, internal policies, and procedures.
- Champion a customer-focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
- Direct and guide project test teams to ensure the timely delivery of quality products/functions consistent with the business needs and priorities of Domestic Banking Operations, Wealth management, Alternate Delivery Channels, Electronic Banking, and other Retail, Corporate, and Commercial departments (users).
- Manage testing for large, complex projects by reviewing and evaluating requirements and design documentation, developing test strategies, approving the preparation of comprehensive test documentation, overseeing daily testing activities, and monitoring the ongoing progress of testing.
- Participate in the process to establish, communicate, and manage objectives, strategies, and plans for the Testing area of UAT, ensuring quality principles are adhered to in a 'speed-to-market' culture.
- Review planned activities for future initiatives, participate in forward-planning sessions, and identify/resolve conflicts between initiatives.
- Develop and administer Quality Assurance standards and policies.
- Assess the test requirements of projects and releases and approve the timing of releases within an integrated test schedule.
- Appraise outstanding issues impacting the promotion of code to the Production environment and provide direction to minimize associated risks.
- Approve test evaluations, review code implementation strategies, and authorize recommendations for promotion of code to the Production environment.
- Manage the planning, scheduling, assignment, and monitoring of testing activities for assigned projects using the Workload Planning System, to ensure appropriate staffing levels are maintained.
- Manage the coordination of day-to-day testing efforts for assigned application systems and project testing efforts with other testing personnel, end users, technical support, and development areas.
- Troubleshoot when problems arise and contribute to their resolution in a hands-on manner when necessary.
- Provide ongoing direction, human resources administration, coaching, and support to motivate individual and team performance in a stable, professional environment while ensuring department objectives are met.
- Evaluate the performance of immediate subordinates through daily monitoring, regular staff meetings, quarterly reviews of objectives vs. accomplishments, and annual performance appraisals.
- Manage the recruitment of new staff and identify training requirements.
- Maintain a thorough and current comprehension of Banking systems, UAT code configuration, and connections, environmental resources, code delivery processes, and rapidly advancing Business System and technological changes.
- Analyze industry best practices to recommend improvements to methodology, test environments, and workflow to promote an efficient and cost-effective UAT process, including but not limited to test automation improvements.
- Understand how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions.
- Actively pursue effective and efficient operations of his/her respective areas in accordance with Scotiabank's Values, its Code of Conduct, and the Global Sales Principles, while ensuring the adequacy, adherence to, and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions, and conduct risk.
- Champion a high-performance environment and contribute to an inclusive work environment.
- 3 years of experience in SAP Payroll experience, with interest in learning about Quality Assurance.
- Experience in leadership.
- Work in a standard office-based environment; non-standard hours are a common occurrence.
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