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Quality Assurance Manager

hace 2 meses


Bogotá, Bogotá D.E., Colombia Critical Mass A tiempo completo
Job Title: Quality Assurance Lead

We are seeking a highly skilled Quality Assurance Lead to join our team at Critical Mass. As a Quality Assurance Lead, you will play a critical role in ensuring the quality of our software products and services.

Key Responsibilities:
  • Lead and manage a team of QA professionals to ensure the delivery of high-quality software products and services.
  • Develop and implement quality assurance processes and procedures to ensure compliance with industry standards and regulations.
  • Collaborate with cross-functional teams, including development, project management, and product management, to ensure seamless integration of QA activities.
  • Identify and prioritize quality assurance activities, including testing, validation, and verification, to ensure timely and cost-effective delivery of software products and services.
  • Develop and maintain test plans, test cases, and test scripts to ensure comprehensive testing of software products and services.
  • Provide coaching and mentoring to QA team members to ensure they have the necessary skills and knowledge to perform their job duties effectively.
  • Stay up-to-date with industry trends, best practices, and emerging technologies to ensure the QA team is equipped to handle new and complex challenges.
Requirements:
  • Minimum 7 years of experience in software quality assurance, with a strong background in leading QA teams and implementing quality assurance processes.
  • English proficiency (B2+/C1 reading, writing, and conversation).
  • Extensive experience in leading QA and cross-functional teams and technical projects.
  • Bachelor's degree in software engineering or related field or equivalent work experience.
  • Knowledge of Agile methodologies for software development.
  • Experience working with local and offshore teams.
  • Experience in task management and defect tracking tools like Jira and/or similar.
  • Extensive knowledge of Windows or MacOS software.
What We Offer:
  • Competitive benefits packages.
  • Vacation, compassionate leave, sick days, and flex days.
  • Access to online services for families and new parents.
  • End of year closure days (not deducted from vacation balance).
  • Diversity and Inclusion Board with 12 affinity groups.
  • Internal learning and development programs.
  • And more...

We are committed to fostering diversity, equity, and inclusion within our pool of candidates, with a target of achieving at least 50% representation from underrepresented communities.

Critical Mass is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We do not tolerate discrimination on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.