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Quality Assurance Functional Manager

hace 2 meses


Bogotá, Bogotá D.E., Colombia Scotiabank A tiempo completo
About the Role

We are seeking a highly skilled and experienced Quality Assurance Functional Manager to join our team at Scotiabank. As a key member of our Quality Assurance team, you will play a critical role in ensuring the quality and integrity of our banking systems and applications.

Key Responsibilities
  1. Lead Quality Assurance Efforts

Champion a customer-focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.

Manage Testing Teams

Direct and guide project test teams to ensure the timely delivery of quality products/functions consistent with the business needs and priorities of Domestic Banking Operations, Wealth management, Alternate Delivery Channels, Electronic Banking, and other Retail, Corporate, and Commercial departments (users).

Develop and Implement Quality Assurance Standards

Develop and administer Quality Assurance standards and policies, ensuring quality principles are adhered to in a 'speed-to-market' culture.

Assess and Approve Test Requirements

Assess the test requirements of projects and releases and approve the timing of releases within an integrated test schedule.

Manage Testing Activities

Manage the planning, scheduling, assignment, and monitoring of testing activities for assigned projects using the Workload Planning System, to ensure appropriate staffing levels are maintained.

Coordinate Testing Efforts

Manage the coordination of day-to-day testing efforts for assigned application systems and project testing efforts with other testing personnel, end users, technical support, and development areas.

Provide Direction and Support

Provide ongoing direction, human resources administration, coaching, and support to motivate individual and team performance in a stable, professional environment while ensuring department objectives are met.

Recruit and Train Staff

Manage the recruitment of new staff and identify training requirements.

Stay Up-to-Date with Industry Best Practices

Analyze industry best practices to recommend improvements to methodology, test environments, and workflow to promote an efficient and cost-effective UAT process, including but not limited to test automation improvements.

Requirements
  1. Expertise in Automated Testing Tools

Expertise in SQL, JAVA, Eggplant, OATS, Selenium, and automated testing tools are critical as you lead the automation process working cohesively with manual testers and developers to produce nothing short of high-quality work in exciting high-profile projects to put quality products to market.

Proven Work Experience

Proven work experience in software development life cycle and software quality assurance testing.

Strong Knowledge of Software QA Methodologies

Strong knowledge of software QA methodologies, tools, and processes.

Experience with Agile/Scrum Development Process

Experience working in an Agile/Scrum development process.

Strong Communication Skills

Strong communication skills in both English and Spanish and a demonstrated ability to resolve escalated issues effectively.

Ability to Deal with Ambiguity

Ability to deal with ambiguity in a fast-paced environment while managing multiple competing priorities.

Results-Focused Innovator

Results-focused innovator, passionate about the success of their team.

About Scotiabank

Scotiabank is a leading financial institution committed to investing in our employees and helping you continue your career. We offer a stable, professional environment with opportunities for growth and development.