Senior Operations Specialist

hace 1 mes

Colombia PayJoy Inc. A tiempo completo

About PayJoy Inc.

PayJoy Inc. is a leading financial service provider dedicated to helping under-served customers in emerging markets achieve financial stability and success.

We lend through patented technology that turns a smartphone into digital collateral, and our cutting-edge machine learning, data science, and anti-fraud AI enable us to offer the lowest cost and qualify the most customers in the industry.

As of 2024, we have brought billions of dollars in credit to 12 million customers, doubling in the last two years while remaining strongly profitable and sustainable for the long term.

This Role

The Senior Operations Specialist will spearhead the optimization of our financial operations, playing a crucial role in ensuring high efficiency, low cost, and scalability.

This role is pivotal in introducing new processes, reducing exceptions across markets, building standardized processes, and enhancing overall financial management.

The ideal candidate will possess a strong background in financial management, exceptional problem-solving skills, and the ability to drive change across global teams.

This individual must be a builder, capable of working beyond what's expected, and driven to seek innovative solutions that elevate our financial operations.

Creativity, proactive thinking, and a strategic mindset are essential to succeed in this dynamic role.

The Senior Operations Specialist will collaborate closely with various stakeholders, including the product team, local merchant operations, and GTM leaders, to optimize and streamline financial processes, ensuring data accuracy and maintaining efficient payment systems.

Responsibilities

  • Strategic Leadership:
    • Lead and develop a team of financial operations professionals, fostering a culture of excellence and continuous improvement.
    • Collaborate with senior leadership to develop and execute financial strategies that support organizational goals.
  • Automation and Process Improvement:
    • Collaborate with the product team to configure and implement automated systems, reducing manual tasks.
    • Identify and implement innovative solutions to enhance process automation and efficiency.
    • Streamline and standardize financial processes to reduce exceptions and improve overall efficiency.
  • Commission Management:
    • Oversee commission processes, ensuring they are accurate and efficient.
    • Implement strategies to eliminate manual commission templates and integrate commission data into our database.
    • Ensure commissions are accurately edited in Dashboard and properly recorded in the database.
  • Reconciliation:
    • Develop and implement a robust reconciliation process between PayJoy Inc. and our partners to ensure accurate financial records.
    • Regularly review and refine reconciliation processes to maintain accuracy and compliance.
  • Transaction Reporting:
    • Utilize advanced reporting tools to provide detailed transaction breakdowns and resolve any issues related to admin payments.
    • Ensure transparency and accuracy in financial reporting to support decision-making.
  • Payment Processing:
    • Design and implement localized payment process flows.
    • Monitor and optimize payment processing to ensure efficiency and accuracy.
    • Identify and eliminate low-value payment providers, defined as those with low volume and high friction.
    • Implement high-quality manual processes where needed to reconcile the remainder of admin payments.
  • Data Accuracy and Management:
    • Ensure all financial data, including commissions, are accurately recorded in the PayJoy Inc. database.
    • Intermediate-Advanced SQL skills.
    • Maintain accurate and up-to-date records of all financial transactions.
  • Innovation and Creativity:
    • Seek innovative solutions to financial operations challenges.
    • Work beyond what is expected, always looking for ways to improve and build better processes.
  • Collaboration and Communication:
    • Work closely with local merchant operations and GTM leaders to optimize financial processes.
    • Communicate effectively with cross-functional teams to ensure alignment and support for financial initiatives.
    • Foster a collaborative environment to drive change and achieve common goals.
  • Project Management:
    • Plan, execute, and oversee projects to improve financial operations, ensuring successful project completion within budget and scope.
    • Set clear project goals, manage timelines, and coordinate with various stakeholders to ensure project milestones are met.

Requirements

  • Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
  • Intermediate-Advanced SQL skills.
  • Extensive experience in financial operations management, with a proven track record of success.
  • Strong leadership and team development skills, with the ability to inspire and motivate.
  • Exceptional analytical and problem-solving abilities.
  • Proficiency with financial systems and databases.
  • Excellent communication and interpersonal skills.
  • Ability to manage cross-functional teams and drive operational improvements.
  • Knowledge of local tax laws and fiscal regulations is highly preferred.
  • Creativity and innovation in solving complex financial problems.

Benefits

  • $120,000 - $150,000 annual salary, depending on location and experience.
  • Local benefits will change according to the candidate location.
  • $2,000 USD annual Coworking Travel allowance.
  • $2,000 USD annual Professional Development allowance.
  • $500 USD annual Fitness allowance.
  • $500 USD Phone Finance allowance.
  • $250 USD Home Office equipment allowance.
  • $200 USD Headphone allowance.

  • Senior Billing Operations Specialist

    hace 2 semanas

    Colombia 畅敲潭整 A tiempo completo

    About the RoleAs a Senior Billing Operations Specialist, you will play a crucial role in ensuring seamless billing operations within the order-to-cash process. This position requires strong analytical and problem-solving skills, with the ability to work independently to meet deadlines and objectives.

  • Senior Technical Operations Specialist

    hace 2 semanas

    Colombia Ideaware Co A tiempo completo

    Job Title:Senior Technical Operations SpecialistAbout Us:Ideaware Co is a high-growth multi-vendor marketplace company. We're seeking a talented Senior Technical Operations Specialist to join our technology team and work on an inspiring international project with one of our partners in the U.S.Salary:$80,000 - $110,000 per yearJob Description:We're looking...

  • Senior Financial Operations Specialist

    hace 4 semanas

    Colombia Proper A tiempo completo

    Financial Operations at ProperWe're a globally connected team of developers, designers, engineers, accountants, CPAs, project managers, and creatives providing cutting-edge property accounting services. Our collaborative culture is built on respect, effective communication, joy, and continuous personal growth.We're seeking a Senior Financial Operations...

  • Senior US Finance Operations Specialist

    hace 4 semanas

    Colombia Agileengine, Llc A tiempo completo

    US Finance Operations SpecialistWe are seeking a highly skilled Senior US Finance Operations Specialist to join our team at Agileengine, LLC. This role is responsible for managing various finance operations tasks and processes for our US-based clients.About the RoleIn this exciting opportunity, you will be working closely with our Accounts...

  • Intelligence Operations Specialist

    hace 3 semanas

    Colombia Global Dimensions A tiempo completo

    Global Dimensions is a dynamic and expanding company with opportunities in various fields, including language/culture, training/education/instruction, IT, cyber security, and intelligence. We are seeking an experienced Senior Intelligence Operations Specialist for a position in Columbia, MD.The role involves identifying, monitoring, and assessing foreign...

  • Business Operations Specialist

    hace 2 semanas

    Colombia Copt Defense Properties A tiempo completo

    Job Summary: We are seeking a highly skilled Business Operations Specialist to join our team at Copt Defense Properties. The ideal candidate will have a strong background in administrative experience, with a focus on operations management and staff supervision.

  • Condominium Operations Specialist

    hace 3 semanas

    Colombia Bighornlaw A tiempo completo

    About the RoleWe are seeking a highly skilled Condominium Operations Specialist to join our team at RGN, a leading provider of comprehensive property management services. In this role, you will be responsible for managing the day-to-day operations of our condominium complex in Columbia, MD.

  • Senior Accountant Specialist

    hace 1 mes

    Colombia AgileEngine, LLC A tiempo completo

    Job DescriptionWe are seeking a highly skilled Senior Accountant Specialist to join our team in financial operations. The successful candidate will be responsible for overseeing the onboarding process for US candidates, participating in monthly and yearly close processes, handling US finance operations and research, processing US payroll, and identifying...

  • Senior Billing Operations Specialist, Global Team Lead

    hace 2 semanas

    Colombia 畅敲潭整 A tiempo completo

    At GitLab, we're on a mission to enable everyone to contribute to and co-create the software that powers our world. We make this possible by running our operations on our product and staying aligned with our values.About This RoleWe're seeking an experienced Senior Billing Operations Specialist to join our Global Billing Operations team as a team lead. As a...

  • Financial Operations Specialist

    hace 2 semanas

    Colombia Proper A tiempo completo

    Proper is a rapidly expanding startup that values expertise, communication, and professional growth. Our team consists of developers, designers, engineers, accountants, CPAs, project managers, and creatives from all over the world. Together, we provide cutting-edge property accounting services globally, focusing on collaboration, respect, open communication,...

  • Business Operations Support Specialist

    hace 3 semanas

    Colombia Coupa A tiempo completo

    Job OverviewCoupa is seeking a highly organized and detail-oriented Business Operations Support Specialist to join our team. In this role, you will provide administrative support to our operations team, ensuring the smooth day-to-day functioning of our business.

  • Global Logistics Operations Specialist

    hace 3 semanas

    Colombia Encore Technologies A tiempo completo

    Job SummaryWe are seeking a highly skilled Global Logistics Operations Specialist to join our team at Encore Technologies. This is an exciting opportunity for a motivated and experienced professional to play a key role in ensuring the smooth execution of our logistics operations.

  • Senior Quality Assurance Specialist

    hace 2 semanas

    Colombia Course A tiempo completo

    Company OverviewPrometeo Talent is a leading recruitment agency with a strong presence in America and Europe, renowned for connecting companies with exceptional tech and engineering professionals.We excel in helping businesses find their perfect match through our expert HR and recruitment services. Our client, a US-based SaaS Company, is seeking to expand...

  • Operations Specialist Jr

    hace 2 días

    Colombia Sworkz A tiempo completo

    Position Overview As a Logistics Operations Specialist Jr., you'll be supporting the logistics and supply chain operations by assisting with the coordination, management, and execution of day-to-day activities. This junior-level role works closely with senior logistics staff to ensure timely and accurate delivery of products, inventory control, and...

  • CI Specialist

    hace 3 semanas

    Colombia Global Dimensions A tiempo completo

    Global Dimensions is a HUBZone, service disabled, veteran-owned small business based in Fredericksburg, VA. We are a dynamic, expanding company with exciting opportunities in language/culture, training/education/instruction, IT, cyber security, and intelligence (analysts, CI, HUMINT, SIGINT, etc.). Global Dimensions is currently seeking a Senior CI...

  • Senior Agile Transformation Specialist

    hace 2 semanas

    Colombia Tekton Labs A tiempo completo

    We are Tekton Labs, a technology consulting company with 15 years of experience in designing and developing innovative solutions for businesses and individuals. Our team is expanding, and we need a Senior Agile Transformation Specialist to integrate our operations.Technical RequirementsTo succeed in this role, you must be a technical or university...

  • Senior Financial Operations Specialist

    hace 4 semanas

    Colombia Gove A tiempo completo

    We are seeking a highly skilled Senior Financial Operations Specialist to join our team at Gove. As a key member of our finance department, you will play a crucial role in providing accurate and data-driven insights to inform our business decisions.With over 10 years of experience in financial analysis, you will be responsible for creating and implementing...

  • Human Resources Operations Specialist

    hace 2 días

    Colombia Arup A tiempo completo

    Job OverviewAs a Human Resources Operations Specialist at Arup, you will play a vital role in delivering high-quality and professional service to our entire client base. You will be responsible for supporting critical functions that help People Operations run efficiently, impacting our business by ensuring timely and accurate execution of key employment...

  • Financial Operations Specialist

    hace 1 mes

    Colombia Cali Digital A tiempo completo

    Job Summary: We are seeking a highly skilled and organized Financial Operations Specialist to join our team at Cali Digital.This part-time role will involve supporting our finance team with tasks such as accounts payable, accounts receivable, and Xero management.As a Financial Operations Specialist, you will be responsible for maintaining accurate and...

  • People Operations Specialist

    hace 2 semanas

    Colombia High Scale Ai A tiempo completo

    About High Scale Creative: We're a dynamic team of creators, thinkers, and innovators dedicated to delivering outstanding results for our clients. Our collaborative environment is ideal for ambitious, creative, and motivated individuals to thrive and grow.Job Overview: As the People Operations Specialist, you will be responsible for overseeing all aspects of...